Sales Lead Coordinator
Listed on 2026-08-22
-
Customer Service/HelpDesk
Customer Success Management
Description
The Sales Lead Coordinator is responsible for owning inbound sales requests received via inbound call, text, email including technician referrals. SLC is expected to properly document, create, track and update the lead with the goal of converting it into booked, qualified appointments for our Comfort Advisors. This role ensures every sales opportunity is handled with urgency, accuracy, and professionalism—while delivering a great buying experience for our customers.
Customer engagement and experience is very important in this position.
This position also serves as backup support to the Contact Center during peak call volume, ensuring business continuity and zero lead loss.
This is a revenue-impacting role, not a passive scheduling position.
Requirements
- Strong English proficiency and phone etiquette, professional verbal and written communication skills are very important
- Prior experience in customer support, client services, call center, or inside sales is preferred.
- Comfortable handling high volume inbound and outbound calls while maintaining accuracy.
- Proficient in data entry and Microsoft Office applications
- Strong analytical, organizational, and computer skills
- Ability to multitask and stay composed in high-volume environments
- Bilingual or multilingual skills are a plus
- HVAC, home services, or call center experience preferred
Location 3250 Story Rd W,Irving, TX, 75038,United States
Base Pay $22.00 - $25.00 / Year
Employee Type Full-Time Non-Exempt
Manage Others No
#J-18808-Ljbffr(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).