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Customer Care Director Process Leader

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: Pinnacle Propane, LLC
Full Time position
Listed on 2026-09-02
Job specializations:
  • Customer Service/HelpDesk
    Client Relationship Management, Account Manager
  • Management
    Client Relationship Management, Account Manager
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Customer Care Director: Growth & Process Leader

Pinnacle Propane, LLC in Irving, TX, is seeking a dynamic Customer Service Director to lead the end-to-end customer account lifecycle, ensure accurate account setup, timely issue resolution, and drive service performance.

The role partners with Operations, Logistics, Sales, and Finance to identify root causes, implement corrective actions, and sustain disciplined processes that improve the customer experience.

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