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Health Insurance Customer Service Team Lead

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: WEB-TPA, Inc.
Full Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

WEB-TPA, Inc. is seeking an Assistant Manager of Customer Service to lead a team responsible for handling day-to-day customer interactions and escalation issues. The role involves direct supervision, hiring, onboarding, and ensuring performance targets are met on calls.

The ideal candidate will have health insurance industry experience, strong communication skills, and proficiency with Microsoft Office. This on-site role requires coordinating with HR and internal teams to support service

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