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Customer Success Manager - Data-Driven & Retention

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: Vistra Corp
Full Time position
Listed on 2026-09-09
Job specializations:
  • Customer Service/HelpDesk
    Customer Success Management
  • Management
Salary/Wage Range or Industry Benchmark: 90000 - 130000 USD Yearly USD 90000.00 130000.00 YEAR
Job Description & How to Apply Below
Position: Customer Success Manager - Data-Driven Growth & Retention

Vistra Retail Operations Company in Irving, Texas seeks a Customer Success Manager to lead a large team and partner with third-party centers to optimize customer retention, experience and unit margins. You will oversee analytics, forecast customer lifecycle trends and drive improvements across functions.

You will collaborate with cross-functional teams to present insights to executives, build business cases for new technologies, and advance strategies that elevate the customer buying experience.

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