Training Specialist - Electric Power

Training Specialist

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live.

Together, we are building a better world, so we can all enjoy living in it.

Caterpillar's Electric Power Division (EPD) offers integrated solutions, parts, and services to meet the needs of our various commercial and industrial electric power customers. EPD supports a wide range of customer applications across the globe, including providing back-up power to hospitals, providing emergency power when natural disasters strike, and supporting critical infrastructure for data centers, municipalities, and more. With a rich history of more than 95 years in the electric power business, our team has world-class expertise and a proven ability to adapt to changing demands.

We're committed to providing sustainable and reliable solutions to our customers. Join our team to help build a better, more sustainable world for future generations!

Caterpillar's Electric Power Division has an open opportunity as a Training Specialist. The Training Specialist will identify and monitor training needs in the organization, and design, plan, and implement training programs, policies, and procedures to fulfill those needs. The primary focus of this position is the training of Generator Technicians in technical applications, safety, repair, and service of standby generators.

What You Will Do:

• Train Olympian Generator and Strategic partner Technicians
• Identify and assess the training needs of the organization through job analysis, career paths and consultation with managers.
• Develop individualized and group training programs that address specific business needs.
• Lead in-person or virtual classroom sessions and hands-on laboratory workshops
• Maintain and manage training lab equipment, ensuring simulators and physical generators accurately reflect current market products
• Assess trainee competency through written exams and practical assessments, ensuring safety compliance and high-quality field work.
• Expertise in electrical theory, mechanical engineering, and both low/high voltage (AC/DC) generator systems
• Develop training manuals that target tangible results.
• Effectively manage the training budget.
• Evaluate organizational performance to ensure that training meets business needs and improves performance.
• Drive brand values and philosophy through all training and development activities.
• Create a curriculum to facilitate strategic training based on the organization's goals.
• Manage the technologies and technical personnel required to develop, manage, and deliver training.
• Prepare, plan, and teach classes on technical applications, safety, repair, and service of standby generators.
• Coordinate the training schedules and create agendas for all participants.
• Deliver training using relevant training materials such as texts, handouts, class exercises, hands-on-training, and assessment tools.
• Update training materials and documents as needed.
• Monitor effectiveness of training by reviewing written evaluations and assessments of employees attending training sessions and make improvements.
• Provides feedback and recommendations towards participants training goals and training objectives.
• Keep and report data on completed courses, absences, issues, etc.
• Exceptional communication, patience, and the ability to translate complex technical concepts for diverse audiences.
• Must have the ability to travel to our facilities.

What

You Will Have:

• Customer Focus:
  Knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
• Service Excellence:
  Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or…