Pathway Retention Specialist (School of MIT

All Job Postings will close at 12:01 a.m. CT on the specified

Closing Date.
Weekly Work Hours 40 Compensation Range Staff Range N05 Salary Salary Minimum $54,537.00 Annually FLSA United States of America (Exempt)
Position Type Staff

The Dallas College Pathway Retention Specialist is a programexpert who provides proactive support to credit and non-creditstudents within School-aligned academic pathways to promotesuccessful retention and completion. This role works with Success Coaches and Career and Transfer Specialists in a coordinated effortto remove barriers to student success and provide a seamlessstudent experience with integrated, inescapable student supportstructures.

• Student Service

• Case Management and Follow-Up

• Resource Navigation and Referral

• Communication and Interpersonal Skills

• Data Tracking and Organization

• Knowledge of the purpose of community colleges and the vision of Dallas College.

• Detailed knowledge of all credit and pathway-aligned non-creditprograms of study in assigned School and how these pathways lead toeconomic opportunity.

• Demonstrate detail-oriented precision in reviewing and mappingstudent academic, career, and transfer milestones.

• Demonstrate experience in coordinating and delivering presentations to staff, faculty and students and executinggoal-oriented tasks.

• Ability to identify and address barriers to student pathwaynavigation.

• Strong time management, organization, problem-solving, and communication skills, with an emphasis on verbal and written skills that effectively communicate complex ideas with clarity and precision and attention to detail.

• Strong commitment to shared accountability and high-quality customer service and care.

• An ability to work effectively and collaboratively with stakeholders.

• Excellent interpersonal skills using collaboration, tact,patience, and courtesy.

• Experience effectively engaging and supporting students in avirtual environment.

• Respond appropriately to issues in a dynamic rapidly changing educational/economic environment.

• Monitor term-to-term enrollment for students in assigned Schooland proactively contact success coaches and build academic plansfor students who are off-path.

• Conduct academic advising on difficult-to-navigate pathwaysand/or programs of study with niche or low enrollment.

• Conduct School-driven cohort registration.

• Coordinate re-engagement efforts with students who are close to completion but have stopped out or delayed enrollment, assisting them with re-entry processes and course registrations that willlead to credential completion.

• Conduct pathway-specific communication plans, interventions and programming that promote persistence and completion.

• Meet institutional and departmental goals by executing and tracking assigned activities and evaluating outcomes.

• Prepare and present reports and leverage technology to track and monitor progress; keeps detailed records of assignedactivities.

• Participate in required professional development to ensure current knowledge of internal and external resources and services.

• Leverage emerging technology to maintain systemic efficienciesin the delivery and tracking of communications, services and programming and experiences.

• Support pathways training delivery.

• Support new student orientation, peak registration and commencement events and activities.

• Completes required Dallas College professional development training hours per academic year.

• Performs other duties as assigned.

Normal physical job functions performed within a standard office environment. Reasonable accommodations may be made to individuals with physical challenges to perform the essential duties and responsibilities.

• All positions are considered on-site roles.
• After six months of employment, some positions may be eligible toapply for a hybrid work arrangement based on job responsibilities,operational needs, supervisor approval, and Dallas Collegepolicy.
• Academic (Faculty) positions require on-campus presence, evenwhen teaching online courses, in accordance with state law.

• Bachelor’s degree plus two (2) years of experience…