Incident Management Coordinator

Job Summary

As part of the HSE team, the Incident Management Coordinator oversees end‑to‑end management of HSE incidents and workers’ compensation claims across North American operations. The role ensures timely reporting, accurate documentation, and compliance with internal procedures and regulatory requirements. The Coordinator partners with managers, employees, and external stakeholders to support incident investigations, track claims, and facilitate resolution while maintaining data integrity in incident management systems and contributing to reporting and analysis.

• Coordinate the end‑to‑end management of all HSE incidents and near misses across USA and Canada operations.
• Ensure that incidents are reported and investigated within required time frames and in accordance with company procedures and Workers Compensation (WC) requirements.
• Support and coach management in incident investigation techniques, root cause analysis, and corrective action implementation.
• Act as the primary liaison between Bosch Building Technologies, injured associates, WC insurers, and provincial/state WC boards.
• Coordinate claim submissions, track claim status, manage WC correspondence, and proactively support the resolution of disputes or appeals.
• Collaborate with associates, managers, and healthcare providers to identify and implement suitable modified duties, following up to ensure effectiveness and consistency.
• Maintain the company’s incident management database and the Bosch Incident Management System, ensuring data accuracy, completeness, and confidentiality.
• Support the HSE Specialists team to collate and analyze HSE incident statistics in a meaningful format for management review.
• Perform other administrative and HSE team support duties as assigned.

• 1+ years of progressive experience in HSE role(s) with frequent use of incident management techniques.
• Degree or Diploma in Occupational Health and Safety, Environmental Science, Safety Engineering, Industrial Hygiene, or equivalent education and directly related construction HSE experience.
• Experience maintaining or supporting incident reporting systems, analyzing safety data, and assisting with investigations.
• Working knowledge of US and/or Canadian workers’ compensation systems and claims management processes.
• Proficiency with Microsoft Office and experience using databases, spreadsheets, or case management software.

• 3+ years of progressive experience in HSE role(s) with frequently utilized incident management techniques.
• Advanced degree in Occupational Health and Safety, Environmental Science, Safety Engineering, or Industrial Hygiene.
• 3+ years of experience maintaining or supporting incident reporting systems, compiling safety data, or assisting with investigations.
• Deep knowledge of US and/or Canadian HSE and workers’ compensation systems and claims management processes.
• Deep knowledge of Microsoft Office, particularly databases, Excel spreadsheets, or case management software.

Must be able to effectively communicate (see, hear, speak and write clearly) with colleagues and/or customers. Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment.

• The office is clean, orderly, properly lit and ventilated. Noise levels are considered low to moderate.

• Working hours:
  
  Monday – Friday
• Benefits:
  Medical, Vision, Flexible Spending Accounts, 401(k) with company match, Life/AD&D/LTD, Paid vacation/sick/holidays, Employee Assistance Program, Pet Insurance.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.

All your information will be kept confidential according to EEO guidelines.

If you require a reasonable accommodation, you can reach out to our HR team for support. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.

Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization unavailable.