Senior Voice Engineer(no third party, only W2
Listed on 2026-08-09
-
Engineering
Systems Engineer, Technical Support
Role: Senior Voice Engineer(no third party, only W2)
Location: Irving, Tx, Onsite
Duration:12 months
Pay Rate: $50- $55/hour on W2, client will not consider C2C
Job overview:
Senior Voice Engineer with strong expertise in Microsoft Teams Voice and Unified Communications to support the design, implementation, configuration, and management of our enterprise voice infrastructure. This role will be responsible for maintaining and optimizing Teams Phone solutions, Direct Routing, and related voice services while ensuring a seamless communication experience across the organization.
Required Qualifications (Non-Negotiable)
Senior Voice Engineer with strong expertise in Microsoft Teams Voice and Unified Communications
- Strong diagnostic and problem-solving skills
- Active listening and analysis to identify issues or problems
- Research and creativity to identify a solution to the issue or problem
- Ability to communicate resolutions in a simple, easy to understand manner
- Verbal and written - via phone, email, chat, etc.
- Must be able to clearly communicate instructions and current tasks
- Must be able to describe technical items to non-technical users
- Ability to help a team member or customer real-time while performing other tasks
Education & Certification Requirements
- 3+ years' experience managing enterprise systems (Cisco, MS Teams)
- Knowledge and understanding of common VoIP protocols (e.g., SIP, H323, MGCP, RTP, etc.)
- Strong knowledge/experience on Cisco CUCM, Finesse, MS Teams voice services.
(If this job is in fact in your jurisdiction, then you may be using a Proxy or VPN to access this site, and to progress further, you should change your connectivity to another mobile device or PC).