Credit and Collections Specialist

BURNCO is a leading supplier of construction materials, proudly serving communities across North America. We are committed to quality, safety, and customer service, and we're building a team that reflects those same values.

Are you an Excel whiz with outstanding customer service skills looking to make an impact in a tight-knit team? We are #hiring a Credit and Collections Specialist in Texas! If you are comfortable presenting, have strong communication skills, and a good understanding of Colorado and Texas lien laws, we want to hear from you.

You will manage overdue customer accounts, build and maintain positive relationships, and help ensure the company's financial health. You will proactively monitor accounts, resolve payment issues, and collaborate with internal teams to achieve timely collections and accurate reporting.

What you will be doing

• Manage past-due accounts in assigned areas, including outreach, payment plan negotiations, and issue resolution
• Maintain accurate records of collection activities and assist with financial reporting and analysis
• Monitor accounts at risk of late payment or credit issues; communicate findings to management and propose corrective actions
• Prepare analyses to identify potential collection problems and support proactive measures
• Oversee end-to-end customer account management: research and resolve balances, unapplied payments, and account reconciliation; ensure proper application of payments
• Resolve collections by reviewing payment plans, history, and credit limits, coordinate with Credit & Collections Manager and Sales
• Handle customer disputes and pursue all reasonable efforts to collect
• File notices to customers, general contractors, owners, and insurers in accordance with Texas / Colorado lien laws
• Complete and distribute weekly accounts receivable (A/R) reporting packages (ATBs) and external collection reports
• Process inbound inquiries about invoices and payments; maintain positive customer relationships
• Prepare accounts for 3rd-party collections or legal action when necessary
• Identify and suggest improvements to collections processes
• Perform additional duties or special projects as needed

What we would like from you

• Proficiency in Excel and a minimum of 2 years of related experience
• Understanding of Colorado and Texas lien laws
• Excellent communication and customer service skills, with the ability to interact effectively at all levels of the organization and with internal and external customers
• Comfortable presenting to all audiences, with the ability to convey information clearly and professionally in both written and verbal formats
• Proven problem-solving and conflict-resolution skills; capable of identifying practical solutions and finding common ground in disputes
• Skilled in both independent decision-making and team collaboration; accountable and aware of when to escalate issues
• Excellent time management, organizational skills, and attention to detail
• Accounting knowledge or background preferred; post secondary education is considered an asset
• Construction industry experience or familiarity is an advantage

Location and other key details:

• This is a full-time permanent position based out of our Texas Corporate Office
• The hours of work will be Monday to Friday, 40 hours per week
• Less than 10% travel will be required

Why BURNCO?

• Be part of a supportive, high-performing team that values your growth and success
• Enjoy competitive compensation and a comprehensive benefits package, paid time off, and more
• Experience our inclusive, collaborative, and safety-focused culture
• Take part in team events, professional development activities, and community initiatives

Join us and be part of an organization that values safety above all. BURNCO offers a supportive and dynamic work environment where you can truly make a difference. With competitive compensation, comprehensive benefits, and opportunities for professional growth, BURNCO is where you can thrive while contributing to a culture of safety and excellence.

BURNCO is an equal opportunity employer committed to creating a diverse and inclusive work environment. All qualified candidates are encouraged to apply.

We thank all applicants for their interest. Only those chosen for an interview will be contacted.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.