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Loss Mitigation Specialist
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-03-06
Listing for:
BurnsSearch, Inc.
Full Time
position Listed on 2026-03-06
Job specializations:
-
Finance & Banking
Risk Manager/Analyst, Financial Analyst
Job Description & How to Apply Below
- Handles multiple mortgage products that are 60+ days delinquent, as governed by investor, departmental and legal guidelines.
- Handles inbound and outbound calls supporting homeowner questions and helping homeowners to become engaged in loss mitigation workout assistance.
- Keeps servicing files up to date so borrowers can receive the best assistance, and so that the company has knowledge of the borrower's situation and the condition of the collateral.
- Minimizes loss due to foreclosure through the use of loss mitigation options, such as pre-foreclosure sales, loan modifications and repayment plans.
- Reviewing, analyzing, and underwriting routine individual consumer reports.
- Analyzing and understanding credit bureau information, collateral valuation reports, tax returns, financial statements, property insurance declaration pages, Homeowners Association (HOA) documents and other supporting documentation to verify customer financial and property data.
- Reviews title searches to ensure that no title issues threaten the standing of our investor's lien on the property.
- Makes calls to borrowers, borrowers' authorized representatives, and brokers.
- Analyzes financial statements, tax returns, credit reports, and the value of the collateral in order to determine and recommend the most feasible and appropriate workout to the customer.
- Addresses any borrower questions or concerns. Handles escalated files appropriately by providing an articulate and complete response.
- Contributes to the progress of the department by understanding the measurements used to define success and how they can positively impact those measurements.
- Certifies that all required actions have taken place prior to completing a foreclosure sale.
- Ensures compliance with company policies and procedures.
- Performs related duties as assigned by management.
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