KYC Quality Control Analyst

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details.

• (85%) Performs quality control reviews of KYC files created by Onboarding team to determine if the review and research were conducted in accordance with the quality standards and time frames set by established procedures, bank policy and regulatory requirements. Ensures client data, business activity & narrative, products, alerts, documents, extension/exemption and other case determinations are appropriate, fully supported, and clearly documented. Documents each review by completing a QC Checklist.
  
  Demonstrates a detailed understanding of the various computer systems used for performing and documenting the investigations. Communicates concerns with the Onboarding unit and the Team Lead. Ensures that referrals (from SLoD)/escalation/information requests are properly dispositioned and appropriately documented.
• (5%) Maintains effective working relationships with key business partners. Maintains the ability to provide good customer service. Requires close working relationships with Financial Crime Risk Management business partners.
• (5%) Stays abreast of developments concerning BSA/AML/Sanctions including internal policy, standards, onboarding process and system changes and work with management to ensure the bank remains in compliance. Maintains QC desktop manuals and procedures.
• (5%) Other duties as assigned.

• Excellent interpersonal skills including superior verbal and written communication skills.
• Must be able to multi-task, adapt well to changing priorities and effectively prioritize workflow to meet critical deadlines.
• Ability to work in a fast‑paced, demanding, and changing environment; must work well under pressure.
• Expert knowledge of BSA/AML laws and regulations relative to money laundering and terrorist financing and the ability to apply this knowledge in assessing client KYC profiles.
• Firm understanding of bank products and services especially foreign correspondent banking products and services.
• The ability and willingness to work independently is required. Must attend and complete Bank‑sponsored job‑related training.

• Typically requires a bachelor’s degree and a minimum of 1–3 years of investigative or related work experience with specific emphasis on BSA/AML preferably in the financial services industry. Related professional certifications are highly preferred.

The typical base pay range for this role is between $68K – $87K depending on job‑related knowledge, skills, experience, and location. This role may also be eligible for certain discretionary performance‑based bonuses and/or incentive compensation. Additionally, our Total Rewards program provides colleagues with a competitive benefits package (in accordance with the eligibility requirements and respective terms of each) that includes comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays.

We will consider employment for all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws (including the San Francisco Fair Chance Ordinance, the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance, and the California Fair Chance Act) to the extent that an applicant is not subject to a statutory disqualification pursuant to Section 3(a)(39) of the Securities and Exchange Act of 1934 or Section 8a(2) or 8a(3) of the Commodity Exchange Act, and do not conflict with the background screening requirements of the Financial Industry Regulatory Authority (FINRA) and the National Futures Association (NFA).

The major responsibilities listed above are the material job duties of this role for which the Company reasonably believes that criminal history may have a direct, adverse and negative relationship potentially…