Wholesale Lending Operations

Wholesale Lending Operations is responsible for supporting multiple aspects of the lending lifecycle, including loan closing and servicing coordination, facilitating complex client onboarding, data management, and quality control. The team will oversee the closing and servicing of all loan transactions to ensure that all internal and external requirements are met.

• Contribute to the build and development team to support loan origination and lifecycle management, including large complex syndicated and bilateral loans covering corporate, commercial, real estate, structured lending, and trade.
• Assist with the creation of processes, standards, procedures, controls, training, and implementation of Wholesale Lending Operations (WLO).
• Aid in the design and implementation of technology, including testing and rollout.
• Provide training and support to Wholesale Lending Operations staff and business constituents.
• Partner with originating and coverage business lines, credit risk, operations, legal, and others.
• Ensure that data quality, controls, and processes meet internal policies and regulatory requirements.
• Work with lines of business, Wholesale Lending Operations, and loan operations to define and implement operational metrics and risk and control reviews to ensure end‑to‑end transparency.
• Constantly improve processes, controls, and efficiencies across the loan lifecycle.
• Participate in projects to enhance performance and efficiency.
• Take part in loan remediation and system testing/migrations.
• Actively manage and maintain a deal closing pipeline of loan transactions.
• Coordinate and close loan transactions, capture data, store documentation, troubleshoot issues, and perform quality control.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm’s reputation, safeguarding Citigroup’s clients and assets, and driving compliance with applicable laws, rules, and regulations.

• 2‑5 years of relevant experience.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work well under tight deadlines, manage priorities, and complete tasks with minimal supervision.
• Strong quantitative skills and high proficiency with Excel and other Microsoft-based programs.
• Familiarity with Tableau or other visualization tools.
• Experience with Loan IQ, transaction capture tools, and similar systems.
• Keystone attention to detail.
• Developed analytical and problem‑solving abilities.
• Client‑relationship and solution skills.

• Experience with in a large global team supporting wholesale lending at a major financial institution.
• Knowledge of wholesale loan products (syndicated/bilateral) and related legal documentation, funding mechanics, deal structure, and cash‑flow flows.
• Experience working with clients under time constraints to facilitate a transaction.
• Proven ability to collaborate with team members, senior management, and other business constituents.
• Critical decision‑making capabilities, including the ability to identify, elevate, and propose solutions to problems.
• Prioritization skills through strong organization and time management, with experience following up with stakeholders.
• Understanding and awareness of appropriate corporate and regulatory policies in lending.
• Deep understanding of operational processes supporting wholesale lending.
• Focus on achieving/exceeding key operating standards within a KPI/metrics‑driven culture.
• Ability to work in an environment where priorities are frequently changing.

• Bachelor's/University degree or equivalent experience.

Operations - Transaction Services

Transaction Capture Services

Full time

Irving Texas United States

$69,130.00 - $96,470.00 In addition to salary, Citi offers discretionary and formulaic incentive and retention awards. Citi provides competitive employee benefits, including medical, dental and vision coverage; 401(k); life, accident and disability insurance; and wellness programs. Citi also offers paid time off packages, including vacation, sick leave, and paid holidays. For additional information regarding Citi employee benefits, please visit  Available offerings may vary by jurisdiction, job level, and date of hire.

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