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Mortgage Servicing & Vendor Quality Manager
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-06-06
Listing for:
Citizens
Full Time
position Listed on 2026-06-06
Job specializations:
-
Finance & Banking
Regulatory Compliance Specialist
Job Description & How to Apply Below
Citizens is seeking a Mortgage Collections Servicing Manager to oversee third-party mortgage servicing and collections, ensuring quality, compliance, and customer-focused support. This role plays a critical part in protecting the brand and helping customers stay in their homes during challenging times.
The ideal candidate will have 5+ years of experience in operations and strong knowledge of mortgage servicing compliance. The position involves collaborating with vendors, conducting quality reviews, and driving process improvements.
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