Investor Reporting Analyst

The Investor Reporting Analyst is responsible for balancing, reconciling, billing and remitting funds to investors, as well as maintaining good investor relations and correspondence.

• Analyzes various reports and collaborates with different contacts when there are errors on the report or discrepancies in data.
• Uses data from monthly reports to reconcile remittance amounts.
• Requests and confirms funds to be remitted to the investor.
• Communicates with investors through email and phone.
• Maintains policies and procedures.
• Ensures regulatory requirements are met and internal policies are followed.
• Reviews monthly report to create loan level details.
• Follows up to ensure investor billing is correct and paid in a timely manner.
• Client focus.
• Problem solving, analysis, and research skills.
• Time management – ability to multi‑task, prioritize effectively and efficiently.
• Professional business communication both verbal and written.
• Teamwork orientation.
• Strong mathematical ability.
• Organizational skills and ability to handle confidential material.

This job operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Ability to sit for long periods of time is essential.

This is a full‑time position. Days and hours of work can range, but are typically Monday through Friday, 8:00 a.m. to 5 p.m. Overtime is required as needed due to deadlines from the 1st through the 10th of each month.

• Knowledge in Excel related to formulas, formatting, lookups, and pivot tables.
• Knowledge in all Microsoft Office application suite (Excel, Word, Outlook, and Access is a plus).
• 2‑4 years prior accounting/reporting experience – strongly preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

• Competitive compensation and full benefits package including medical, dental, and vision.
• 100% company‑paid life insurance and disability coverage.
• 401(k) with company matching.
• 17 days PTO (increases with tenure) and 9 company‑paid holidays.
• Professional but fun, casual work environment and great team culture.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.