Global EDD Operations, Team Lead - Vice President

Do you want your voice heard and your actions to count? Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 150,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long‑term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career. Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

The selected colleague will work at an MUFG office or client sites four days per week and work remotely one day. A member of our recruitment team will provide more details. Reporting into the Director – Global Head of Financial Institutions EDD Operations, which falls within the Global Financial Crimes Division (“GFCD”). This position supervises operational aspects of Financial Institutions (“FI”) Enhanced Due Diligence (“EDD”) for banks and non‑bank financial institutions.

This role is primarily responsible for the following:

• Effectively manage a team of analysts conducting KYC FI client reviews of varying complexity, assessing clients’ risk profiles including AML/Sanctions/AB&C programs, adverse media, PEP and sanctions exposure, and providing holistic risk assessments of potential financial crime risks.
• Provide guidance to analysts conducting transactional analysis and data cleansing of clients’ activity, identifying high‑risk indicators, downstream correspondent activity, and evaluating information that does not align with clients’ expected activity.
• Review and identify risk areas regarding FI customers’ AML programs through Wolfsberg CBDDQ/FCCQ responses and analysis, raising questions related to risk areas and evaluating client responses.
• Ensure accurate (QC) and on‑time completion of reviews, overseeing operations and escalating identified financial crime risks and issues as necessary.
• Act as a strong partner with MUFG client onboarding teams, Relationship Managers, and local and regional Financial Crimes teams, and partner with internal Global FI EDD Operations teams.

• Manage FI EDD analysts and AVPs to ensure accurate and complete reviews aligned with MUFG policies and procedures.
• Mentor, coach, and counsel staff to ensure proper research, analysis, and documentation quality.
• Recommend actions on events, escalating unusual or uncommon situations to higher management when necessary.
• Conduct mid‑year and annual performance reviews, summarizing employees’ contributions.
• Manage risk trigger assignments and department work queues, ensuring critical deadlines are met and maintaining effective relationships with FI EDD analysts, first‑line business units, and Relationship Managers.
• Work with AVPs on analyst escalations, providing findings to the Director and senior management for risk evaluation, including potential client relationship exit decisions.
• Support FI KYC/EDD activities globally, including remediation efforts and coordination with Regional Financial Crime Offices to address escalated risks.
• Collaborate with the GFCD Project Management Office to provide routine updates for leadership and governance forums.
• Ensure FI client records are accurate, preserving system integrity and recommending required actions across bank systems.
• Lead, recommend, and submit changes to the bank’s systems to ensure accurate client and department information.

• Provide feedback for monthly and quarterly metrics, including SLA adherence, QC scorecard trend analysis, SharePoint cleanup, and capacity updates.
• Manage, monitor, analyze, and report the team’s operational plans and results.
• Support remediation of FI‑related open issues and raise them to the GFCD Issues Management Department as…