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Mortgage SPOC: Relationship & Loss Mitigation Lead
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-07-28
Listing for:
Citizens
Full Time
position Listed on 2026-07-28
Job specializations:
-
Finance & Banking
Loan Servicing, Risk Manager/Analyst, Banking Operations
Job Description & How to Apply Below
Citizens is seeking a Single Point of Contact (SPOC) Relationship Manager based in Irving, Texas. This role serves as the primary liaison for borrowers, guiding them through financial hardships and ensuring compliance with regulatory requirements.
The ideal candidate is a problem-solver with strong communication skills and mortgage servicing experience. Responsibilities include assisting customers with repayment solutions and maintaining documentation in compliance with investor guidelines.
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