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Loan Operations Associate, Mortgage Operations

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: Onslow Bay Financial
Full Time position
Listed on 2026-07-29
Job specializations:
  • Finance & Banking
    Loan Servicing, Risk Manager/Analyst, Financial Compliance, Banking Operations
Salary/Wage Range or Industry Benchmark: 80000 - 110000 USD Yearly USD 80000.00 110000.00 YEAR
Job Description & How to Apply Below
Position: Whole Loan Operations Associate, Mortgage Operations

Annaly Capital Management, Inc. (“Annaly” or, together with its wholly-owned subsidiaries, the “Company”), is a publicly traded real estate investment trust (REIT) with investment strategies across mortgage finance. Its common stock is listed on the New York Stock Exchange under the symbol “NLY”. Annaly’s wholly-owned subsidiaries include several regulated and licensed entities, including Annaly Credit Opportunities Management LLC, an SEC registered investment adviser (“ACOM”), Arcola Securities, Inc.,

a FINRA member broker-dealer (“Arcola”) and, Onslow Bay Financial LLC, a mortgage aggregator and master servicer (“Onslow Bay”). The Company is headquartered in New York, NY with an additional office in the Dallas-Fort-Worth Metropolitan Area.

About This Role

Annaly, through our wholly owned subsidiary, Onslow Bay Financial, is seeking a Whole Loan Operations Associate who will be responsible for coordinating numerous operational responsibilities across the lifecycle of the loan. The Whole Loan Operations Associate will touch loans across numerous departments ranging from lock desk, collateral, credit and settlements.

Additionally, the candidate will be responsible for finding and instituting process improvements, while creating an improved experience for our vast seller network.

The ideal candidate would have 5+ years of experience in the residential mortgage whole loan space. Candidates should have prior knowledge of residential whole loan collateral, mortgage documents, underwriting guidelines, pricing and eligibility matrices as well as an understanding of systems used to originate, diligence, settle, service, securitize and asset manage residential mortgage loans.

  • Coordinate between all different internal and external stakeholders within numerous stages of loan acquisition
  • Review custodial exception reports and identify any material and/or fatal exceptions
  • Review post close diligence reports in a timely manner ensuring all Onslow Bay criteria are met
  • Ability to effectively communicate Onslow Bay’s position relating to loan conditions and pipeline statuses
  • Handle seller requests and escalations in a timely manner
  • Work comfortably within multiple vendor platforms (i.e. LOS, Rate Lock Portals, Diligence) as well as internal/proprietary loan management systems
Qualifications/Requirements

Basic Qualifications:
  • 5+ years of experience in residential mortgage loans.
  • Knowledgeable in loan origination, loan servicing, credit and collateral
  • Bachelor’s Degree preferred
Desired Characteristics:
  • Ability to manage multiple projects at a time and prioritize accordingly
  • Ability to effectively communicate, both written and verbally, with Senior Management regarding the progress and results of projects and initiatives
  • Thorough understanding of mortgage data and ability to identify material defects and troubleshoot accordingly
  • Ability to work effectively under time constraints and in a fast-paced environment
Eligibility Requirements:
  • Must be willing to submit to a background investigation
  • Must have unrestricted work authorization to work in the United States
  • Must be willing to work additional hours as needed to complete deadline driven projects
  • Must be willing to work in Dallas, TX on‑site three days a week

Annaly is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.

If you require reasonable accommodation as part of the application process, please contact our Human Resources department.

To learn more about Annaly Capital Management, Inc. please visit  | Linked In:

To learn more about and Onslow Bay Financial, Inc., please visit  | Linked In:

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Position Requirements
10+ Years work experience
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