Indirect Tax Manager - Sales and Use Tax Audits

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The Indirect Tax Team is responsible for the design, implementation, and defense of indirect tax strategies and positions. The Indirect Tax Manager – Sales and Use Tax Audits will play a critical role in managing and defending domestic non-income tax audits, including sales and use tax, business license tax, gross receipts tax, and other indirect taxes. This role requires a highly analytical professional who enjoys digging into complex tax issues at the transaction level, evaluating large volumes of data, and developing well-supported tax positions.

The successful candidate will investigate and respond to tax authority challenges involving large volumes of transaction records, tracing issues from audit assessments back to individual invoices, product classifications, exemption determinations, sourcing decisions, and operational processes. This position provides technical leadership, supports process improvements, and helps mitigate indirect tax risk across the organization. The Manager reports to the Director of Indirect Tax – Sales and Use Tax Audits and collaborates extensively with tax professionals, business partners, and operational teams across the organization.

• Support and manage state and local tax audits by evaluating information requests, identifying audit exposure areas, and developing fact-based strategies to defend company tax positions.
• Conduct detailed transaction-level analyses across large datasets to identify patterns, exceptions, root causes, and audit defense opportunities.
• Investigate individual taxability determinations, exemptions, sourcing decisions, and product or service classifications to support audit responses and resolve complex tax issues.
• Prepare comprehensive audit responses supported by transaction detail, exemption certificates, data reconciliations, technical research, and audit-ready documentation.
• Perform detailed reconciliations and analyze significant volumes of transactional data to substantiate tax positions and quantify potential audit exposures.
• Develop well-supported tax positions and technical memoranda addressing complex indirect tax issues, leveraging statutes, regulations, administrative guidance, case law, and audit methodologies.
• Assist in managing audit resolutions, including settlements, appeals, and protests by preparing defensible work papers and ensuring all conclusions are supported by clear technical authority and factual analysis.
• Represent the company in discussions with tax authorities, articulating transaction-specific positions and supporting documentation under guidance from senior leadership.
• Collaborate with tax, accounting, FP&A, IT, legal, and operational stakeholders to gather information, understand business processes, and resolve audit inquiries.
• Collaborate with internal and external personnel on audit responsibilities related to mergers, acquisitions, and dispositions.
• Prepare and manage indirect tax audit accruals and coordinate with FP&A and accounting teams on related entries.
• Respond to business partner questions regarding indirect tax matters by researching issues, identifying underlying drivers, and providing practical, risk-based recommendations.
• Summarize audit findings and communicate technical conclusions to tax and non-tax audiences while educating stakeholders on compliance implications and required process changes.
• Contribute to process improvement initiatives that enhance audit readiness, documentation quality, data accessibility, and indirect tax compliance.
• Support the…