Front Desk - Clinic

We are seeking a friendly and organized Front Desk Associate to join our clinic team in Irving / Las Colinas, TX. The ideal candidate will be the first point of contact for patients, providing excellent customer service and ensuring smooth daily operations at the front desk.

• Answer and direct incoming phone calls promptly and efficiently.
• Schedule and confirm patient appointments using the clinic's scheduling system.
• Check patients in and out, verifying insurance and collecting co-pays as needed.
• Maintain accurate patient records and update information as necessary.
• Coordinate with medical staff to ensure timely patient flow and communication.
• Handle administrative tasks such as filing, faxing, and managing correspondence.
• Ensure the front desk area is clean, organized, and welcoming.

• High school diploma or equivalent required; additional education or certification is a plus.
• Previous experience in a medical office or clinic front desk role preferred.
• Excellent communication and interpersonal skills.
• Proficient with computer systems and scheduling software.
• Ability to multitask and handle a fast-paced environment with professionalism.
• Strong attention to detail and organizational skills.
• Knowledge of medical terminology and insurance processes is a plus.

This position is based in our Midland, TX clinic and involves working in a professional healthcare setting. The role requires standing or sitting for extended periods and interacting with patients and staff throughout the day.