Registered Nurse (2993

Job Details

Job Location:

CVBC
- Care Management
- Irving
- Irving, TX 75062

Education Level: Associates Degree Job Category:
Other Positions US Heart and Vascular is seeking a Remote Care Management RN to join our Value Based Care Management team in Irving, TX.

Wednesday & Thursday Night 7 pm- 7 am (24/7 Triage Line)

The focus of the Virtual Care Center is to provide a Call Us First approach to patient care, giving patients a dedicated line to get access to 24/6 triage, medical advice, and decrease unnecessary emergency room visits for patients. Our team collaborates directly with the patient’s primary cardiology team to coordinate care and achieve optimal patient outcomes.

• Receives incoming patient calls on dedicated line in assigned phone queue
• Triage calls to determine patient need as it relates to medical questions, care needs, medication management, and coordinating care
• Assess patient symptoms and medical needs, guiding patients to appropriate level of care within internal and external health care delivery organizations
• Provides patient and caregiver education related to health conditions and plan of care
• Engages primary cardiology team and care management team to coordinate care
• Outreaches to patients to follow up on care coordination and as directed by primary cardiology team
• Engages with on call provider for escalations outside of clinic hours
• Assists patient in scheduling appointments and getting medication refills
• Accurately documents in EHR per policy and in compliance with standard operating procedures

• Requires excellent clinical, communication and organizational skills
• Requires multitasking and critical analysis
• Must be able to function independently within the limits of the position
• Ability to function in a team environment
• Demonstrate knowledge and competence in basic cardiovascular technology, i.e., EKG, patient assessment and management of care, labs/hospital test results
• Able to demonstrate interpersonal skills to be approachable and understandable to patients, families, and care team members
• Minimum of an associate's degree in nursing; graduate of an accredited nursing program.
• Currently licensed to practice as registered nurse with a compact license or licensure for Alabama, Arizona, Kansas, Louisiana, and Texas
• Current BLS for Healthcare Providers certification
• Experience in cardiovascular setting preferred but not required