Operations Supervisor - Toyota Music Factory

Company Overview

Legends Global is a holistic agency that specializes in delivering solutions for legendary brands. We approach each project with our 360‑degree service solution. Our Global Planning, Global Sales, and Hospitality service solutions collaborate on every project to ensure success across each of our six verticals including professional sports, collegiate, attractions, entertainment, international, and conventions.

Our intellectual property is our people. It's our expertise that makes up Legends Global. We know what it's like to be on the team, business, or athletic department side, which drives our passion in creating solutions for our partners. Collectively, our leadership has over 300 years of experience in sales and sponsorship, analytics and valuation, hospitality and operations.

• Supervise all activities within the venue operations department with a focus on the guest experience and day‑to‑day operations.
• Assist in staffing, scheduling, training, and counseling of event and warehouse staff.
• Directly manage event day staff while interacting directly with customers.
• Maintain and control high‑volume food and beverage inventory.
• Lead venue operations in direction of the general manager.
• Support the general manager with supervision of staff.
• Train, educate, and enforce responsible service of alcoholic beverages and evaluate compliance within corporate procedures.
• Develop and enforce standards for service, sanitation, and product and food quality.
• Ensure all cash‑handling procedures are documented and enforced.
• Interact with co‑workers to assure compliance with company service standards, inventory, and cash control procedures.
• Conduct physical audit of inventory and product, research and perform reconciliations.

• Minimum age 18 years.
• Strong attention to detail, highly organized, excellent time‑management and prioritizing skills.
• Meet state and city health requirements for food handling and alcoholic beverage service.
• Capacity to multitask in a fast‑paced, team‑oriented setting.
• Fluent in English.
• Able to work outdoors during all climate conditions.
• Capable of lifting and carrying items up to 50 pounds up and down stairs/ramps.
• Available to work all venue events, including extended hours, nights, weekends, and holidays.
• Mobility sufficient to perform constant reaching, bending, stooping, wiping, pushing, and pulling for extended periods.
• Practice safe work habits, follow all safety policies and procedures, and complete required safety training.
• Report all safety incidents to the company’s risk management system on the same day they occur.

• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Outlook).

Legends Global is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.