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Guest Services Customer Service Rep

Room Service Concierge – Luxury Hotel Guest Experience

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: The Ritz-Carlton
Full Time position
Listed on 2026-03-01
Job specializations:
  • Hospitality / Hotel / Catering
    Guest Services, Customer Service Rep
Salary/Wage Range or Industry Benchmark: 60000 USD Yearly USD 60000.00 YEAR
Job Description & How to Apply Below
A leading luxury hotel in Irving, Texas, seeks a Room Service Associate to take orders over the phone, answer guest inquiries, and ensure high-quality service standards. The ideal candidate will maintain professionalism, cleanliness, and effective communication while attending to guests' needs. A high school diploma or G.E.D. equivalent is required, with no prior work experience necessary. This role emphasizes the hotel’s commitment to excellence and service standards, providing an opportunity to be part of a respected hospitality brand.
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