Valet Attendant- TCLC

Overview

Job Location:

Texican Court - Irving, TX 75039
Position Type:
Full Time
Texican Court is located in Irving, TX and is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels built for today’s passionate traveler, each of our hotels intentionally built to showcase modern design and classic character.

We are looking for team members who are ready to be empowered to go above and beyond.

The Valet Attendant will be present at the hotel entrance, responsible for greeting and escorting guests, parking and retrieving vehicles, and managing payment for services. The Valet Attendant will exhibit the values and core service standards instituted at Texican Court.

• Flexibility with morning or evening shifts.

• Be aware of events and meetings on property.
• Review arrivals and any parking needs.
• Review resumes for any parking or shuttle needs.
• Greet guests at their vehicle as they pull up to the front drive.
• Direct guests to appropriate venues and meeting spaces.
• Accurately fill out valet parking ticket.
• Keep valet parked keys organized.
• Maintain cleanliness in the front drive and parking lot areas.
• Ensure all valet parked cars are logged into valet log.
• Lock all keys in the front desk key cabinet at the end of each shift.
• Reconcile billing at the start of each day.
• Assist with any deliveries (in house and external) as needed.

• Utilize the Valencia Hotel Group Core Standards with every guest interaction.
• Practice all safety standards and guidelines set forth by Texican Court.
• Attend department and hotel meetings as scheduled.
• Familiarize and practice Texican Court Values and Virtues.
• Keep valet stand and supplies clean and organized.
• Have a workable knowledge of amenities in the area and how to get there.
• Drive guests in the hotel shuttle to their required destination within 3 miles of Texican Court.
• Obey all traffic laws and treat hotel and customer property with caution.
• Any other duties or responsibilities assigned by management.

• Standing/Walking/Running:
  Constantly. Standing post on front drive. Running to retrieve vehicles.
• Crouching (Bend at knees):
  Occasionally. Clean; stock supplies.
• Stooping (Bend at waist):
  Occasionally.
• Twisting (knees, waist, and neck):
  Frequently.
• Balancing:
  Occasionally.
• Reaching (overhead/extension):
  Occasionally.

• Primarily Outdoors. Will be exposed to elements of heat, cold, precipitation.
• All interior areas of the hotel.
• High guest volume situations.
• Driving manual/automatic transmission vehicles.
• Driving EV vehicles (Tesla, Honda, etc.).
• Driving oversize and customized vehicles.

• Hotel Operations or Customer Service experience preferred.
• Communicates effectively with others.
• Works productively with a team.
• Effective multitasking skills.
• Composure and patience under pressure.
• High school or equivalent education required.
• Prefer hotel experience and background.
• TABC Certification.
• Valid Driver’s License.

• Medical, Dental, Vision, Life insurance.
• Paid Time Off.
• Paid Community Service Days.

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer. Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative workforce.