Supervisory Human Resources Specialist Job Irving area,Texas USA,HR/Recruitment

Deputy Chief, Human Resources Operations Center

The incumbent must be a customer service professional who can work in a fast-paced and dynamic work environment. Things happen quickly and continuously in this position, and the incumbent will find the need to move from one task to another without much time in between or juggling multiple duties at the same time. This position is located within the Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE), Office of Human Capital (OHC), Human Resources Operations Center (HROC).

The incumbent of this position serves as the Deputy Chief, HROC, and assists the HROC Chief in the overall mission of the HROC, providing expert advice and managing issues related to program office human resource (HR) needs to include Recruitment and Staffing, Classification, Benefits, Retirements, Processing, and Entry Level Hiring. Typical work assignments include:

Managing the daily operations of the Human Resources Operations Center and shares with the Chief, all phases of the organization's programs and work;

Convening multiple stakeholders at various levels to harmonize customer needs and expectations with HROC priorities and output;

Acting in the HROC Chief's absence and represents HROC in a variety of meetings and other similar forums;

Participating in the development and documentation of long-range and short-range planning efforts; and

Establishing performance metrics for HROC employees, monitor progress toward those metrics, and adjust management techniques as needed to ensure those metrics are achieved.

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