Manager, Software Engineering; Salesforce

Job Summary

We are seeking a highly motivated and experienced Manager, Software Engineering to lead the strategy, implementation, and optimization of our Salesforce & PDI platform. In this role, you will oversee a team of administrators, developers, and analysts, driving system enhancements, ensuring platform governance, and aligning Salesforce solutions with business objectives.

• Lead the day-to-day administration and development of the Salesforce platform (Sales Cloud, Service Cloud, Marketing Cloud, etc.).
• Manage a team of Salesforce professionals, including admins, developers, and analysts.
• Serve as the primary liaison between business units and the Salesforce team to translate business needs into effective technical solutions.
• Drive continuous improvement and best practices for CRM processes and data integrity.
• Oversee Salesforce project delivery – including requirement gathering, design, development, testing, and deployment.
• Ensure data quality, security, and compliance across all Salesforce instances.
• Manage integrations between Salesforce and third-party applications/tools.
• Provide ongoing training and support for end-users to maximize adoption and system utilization.
• Stay current on new Salesforce features and functionalities to drive innovation and efficiency.
• Experience with PDI Fuels software suite, which supports end-to-end fuel supply chain management, including fuel pricing, logistics, dispatching, and back-office operations for convenience retailers and petroleum marketers.
• Integration of PDI with 3rd-party systems such as SAP, Salesforce, or ERP platforms
• API integrations with POS systems (e.g., Verifone, Gilbarco)
• Real-time data synchronization across PDI modules and external logistics systems
• Troubleshooting PDI system issues across retail and wholesale operations
• Support for inventory reconciliation and variance analysis

• Bachelor’s degree in computer science, Information Systems, Business, or a related field.
• 8+ years of experience with Salesforce, with at least 2 years in a leadership or management role.
• Salesforce certifications (e.g., Salesforce Administrator, Advanced Administrator, Platform App Builder, or Sales/Service Cloud Consultant) strongly preferred.

• Strong understanding of Salesforce architecture, object model, and best practices.
• Proven experience with Apex, Visualforce, Lightning Components, Flow, and API integrations.
• Troubleshooting PDI system issues across retail and wholesale operations
• Data validation, cleanup, and migration for implementation or upgrades
• Led a multi-site rollout of PDI Fuels across 150+ convenience stores and fuel locations
• Ability to lead cross-functional teams and manage stakeholders.
• Strong project management skills; PMP or Agile/Scrum experience a plus.
• Excellent communication, problem-solving, and interpersonal skills.

• Experience in a regulated or enterprise environment (e.g., healthcare, finance, manufacturing).
• Hands-on experience with Salesforce CPQ, Experience Cloud, or Marketing Cloud.
• Familiarity with tools like Jira, Git, Mule Soft, Tableau, or Docu Sign.

The following disclosure is included for compliance purposes:
If an hourly or salary range is included in this posting, the company believes it reflects a reasonable range at the time of posting. The company may pay more or less than the posted range and the range is not a guarantee of compensation. Any bonus, commission, long-term incentive, benefits, or other compensation is at the Company’s sole discretion and subject to applicable policies and plans.

For a general description of all benefits offered in the US for this position, please visit the company’s benefits page.

Seniority level:
Mid-Senior level

Employment type:

Full-time

Job function:
Engineering and Information Technology

Industry: Retail

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