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Technical Support Representative
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-02-16
Listing for:
CornerStone Technology Talent Services
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
Technical Support, HelpDesk/Support
Job Description & How to Apply Below
🚀 Join us as a Technical Customer Service Representative – Onsite in Irving, TX
- Conduct QA for home inspections: review photos, validate property details, guide users through self-inspections.
- Troubleshoot connectivity, pairing, and app-related issues for smart devices and sensors.
- Provide installation support and onboarding for Pryzm
IQ and AWTOS. - Proactively engage users to drive adoption and satisfaction.
- Document findings and provide feedback for product improvement.
- 1+ year in technical support, help desk, or IoT/home systems troubleshooting.
- Strong communication and problem-solving skills.
- Technical aptitude with mobile apps, WiFi connectivity, or smart devices.
- Detail-oriented and passionate about creating smooth user experiences.
- High School Diploma or GED required;
Bachelor’s degree preferred
.
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