SRE Engineer

Overview

Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences tomorrow. A Service Now-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider.

We are seeking a skilled Site Reliability Engineer (SRE) with 3–5 years of experience to join our reliability and infrastructure team. The ideal candidate will have a strong background in systems engineering, cloud platforms, and automation, with a passion for building resilient, scalable, and observable systems. This role involves both hands-on engineering and collaboration with cross-functional teams to improve reliability and developer productivity.

• System Reliability & Operations
  • Ensure high availability and performance of production systems.
  • Participate in on-call rotations and incident response, driving root cause analysis and postmortems.
  • Implement monitoring, alerting, and observability solutions to proactively detect issues.
• Infrastructure & Automation
  • Design, build, and maintain CI/CD pipelines for seamless deployments.
  • Automate infrastructure provisioning and scaling using Infrastructure-as-Code (Terraform, Ansible, etc.).
  • Manage containerized workloads with Docker and Kubernetes.
• Performance & Scalability
  • Conduct capacity planning, load testing, and performance tuning.
  • Optimize system reliability through fault-tolerant design and distributed systems best practices.
  • Collaborate with developers to improve application performance and resilience.
• Security & Compliance
  • Implement security best practices in infrastructure and operations.
  • Ensure compliance with organizational and regulatory standards.
  • Contribute to disaster recovery and business continuity planning.
• Collaboration & Continuous Improvement
  • Work closely with development teams to embed reliability into the software lifecycle.
  • Document processes, runbooks, and operational standards.
  • Contribute to a culture of continuous learning and improvement.

• 3–5 years of experience in SRE, Dev Ops, or systems engineering roles.
• Strong knowledge of Linux/Unix systems and shell scripting.
• Hands-on experience with cloud platforms (AWS, Azure, GCP).
• Proficiency with container orchestration (Kubernetes) and CI/CD pipelines
  .
• Familiarity with monitoring and observability tools (Prometheus, Grafana, ELK, Datadog).
• Solid understanding of networking fundamentals (TCP/IP, DNS, HTTP).
• Strong problem-solving and troubleshooting skills.

• Bachelor’s degree in Computer Science, Information Technology, or related field (or equivalent practical experience).
• Certifications in cloud (AWS Certified Solutions Architect, GCP Professional Cloud Engineer, etc.) or Kubernetes (CKA/CKAD) are a plus.