Managing Director - AI Lead - C16 - IRVING​/NY

Position: Managing Director - Responsible AI Lead - C16 - IRVING / NY
## For additional information, please review .At Citi, the Office of AI is dedicated to achieving measurable business results by fostering growth, delivering exceptional client and colleague experiences, reinforcing controls, and increasing productivity - all while prioritizing safety, compliance, and responsible innovation. Citi is seeking a visionary
** Responsible AI Lead
** who will report directly to Citi's Head of AI. This leader will be instrumental in refining and executing the firm's Responsible AI strategy, playing a pivotal role in shaping the future of AI governance within a global financial powerhouse.

You will develop and implement robust guardrails that enable Citi to harness Generative AI and Agentic AI on a global scale, while maintaining our high standards and strong controls. Drawing on Citi’s proven history of responsibly scaling AI and its growing range of GenAI applications already in production, this leader will significantly strengthen our established governance frameworks to proactively manage emerging challenges posed by autonomous AI systems.

This leader will operationalize a unified firmwide strategy by partnering extensively with First Line of Defense (1

LOD) leaders from various business units, functions, and technology teams, as well as critical partners in Risk Management (2

LOD) and Internal Audit (3

LOD).Citi's unparalleled global footprint spans 180 countries with a physical presence in 94 markets, providing clients with a unique global perspective. This expansive reach presents both unique opportunities and complex challenges in the responsible scaling of AI initiatives. Over 182,000 colleagues have now interacted with our AI tools over 21 million times, and we continue to see adoption rates above 70%.

A broad range of specialized generative AI use cases across various business and functional domains are actively delivering quantified business value, and we continue to release more AI capabilities to serve our clients and colleagues. This unique position offers an unparalleled opportunity to influence AI practices on a truly global stage, driving responsible innovation  ideal candidate would possess an exceptional blend of real-world experience in AI risk management within banking, significant technical depth in Generative AI, and the strategic vision to anticipate emerging risks and partner effectively with technology teams to implement world-class solutions.
** Key Responsibilities**
* ** Responsible AI Strategy & Framework Design:
** Enhance and champion Citi's global Responsible AI strategy, extending the ethical principles and business governance standards that serve as the firm's north star for AI innovation. You will partner with the Second Line of Defense to refine the AI Lifecycle Risk Framework, serving as the primary 1

LOD business authority to ensure that every AI use case, across all Lines of Business, is rigorously risk-assessed, aligned with corporate risk appetite, and approved via a streamlined end-to-end governance process.
* ** Technology Partnership & Guardrail Implementation:
** Partner closely with Citi's technology teams to translate business and functional risk requirements into technical guardrail specifications. You'll serve as the authoritative 1

LOD voice in shaping the technology roadmap for AI safety capabilities, ensuring that automated controls, monitoring systems, and protective measures reflect real-world business needs and regulatory expectations. Your collaboration will directly influence how technical teams implement model governance, bias detection, output validation, and other critical safety features across our AI platforms. In addition, you would work with 3rd party AI vendors to ensure responsible use of AI technology across the firm.
* ** AI Command Center & Operational Monitoring:
** Own the business design and operational oversight of the firmwide AI Command Center, enhancing the centralized capability to monitor the health and safety of Citi's AI portfolio. You will drive the business requirements for automated governance, partner with Technology to ensure that real-time monitoring of model performance, fairness, and…