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WFO Platform Support Engineer — Enterprise; Tier 2
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-02-16
Listing for:
Innoventrics
Full Time
position Listed on 2026-02-16
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
A technology company in Irving, Texas is seeking an experienced WFO Platform Support Engineer to support enterprise contact center applications. You will provide Tier 2 support for various WFO tools, troubleshoot complex technical issues, and ensure seamless operation of legacy platforms. Ideal candidates have strong networking, scripting, and communication skills. This role involves both remote support and interaction with various technical teams to resolve issues.
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