Forward Deployed Engineer; FDE

Overview

Prodapt is the largest specialized player in the Connectedness industry. As an AI-first strategic technology partner, Prodapt provides consulting, business reengineering, and managed services for the largest telecom and tech enterprises building networks and digital experiences tomorrow. A Service Now-invested company, Prodapt has been recognized by Gartner as a Large, Telecom-Native, Regional IT Service Provider.

Focus:
Architecture, Cloud Deployment, LLMOps & Reliability

Experience:

2-5 Years

Location:

San Jose, CA or Dallas, TX (first 6 months).
Candidate must be willing to relocate to Tokyo, Japan for the next phase of the role; relocation assistance will be provided.

As a Lead FDE you move from ‘working prototypes’ to scalable, secure, observable, and production‑ready systems. You design microservices, deploy workloads in cloud environments, implement evaluation pipelines and guardrails, and bring engineering discipline across reliability, testing, and architecture.

• Cloud & Dev Ops:
  Containerize applications using Docker Compose/Kubernetes and automate cloud deployments (AWS/Azure) using Terraform.
• Advanced Backend Architecture:
  Design microservices (MSA) with Clean Architecture principles. Implement Model Context Protocol (MCP) servers and clients.
• LLMOps & Evaluation:
  Implement evaluation frameworks (RAGAS, BLEU) to empirically test RAG performance. Build pipelines that monitor model hallucinations and quality.
• Observability: logs, metrics, traces, SLOs.
• Client Communication:
  Define technical requirements based on business needs and explain technical trade‑offs to non‑technical stakeholders.

Technical Requirements:

• Dev Ops:
  Deep knowledge of Docker, K8s, CI/CD pipelines, and IaC (Terraform).
• Architecture:
  Microservices patterns, TDD (Test Driven Development), Database design (SQL & No
  
  SQL).
• AI/ML:
  Advanced RAG techniques (Hybrid Search, Re‑ranking), building evaluation loops, managing Guardrails.
• Frameworks:
  Expert‑level FastAPI and Next.js/Remix.
• Security: IAM, OAuth2, network policies.
• Observability:
  Prometheus, Grafana, Open Telemetry.

Soft Skills:

• Ability to communicate trade‑offs and architecture decisions clearly.
• Leadership in guiding Junior FDEs and cross‑functional teams.
• Strong problem‑solving mindset and scenario analysis.
• Ability to translate business needs into technical specifications.

Reliability mindset with ownership for delivery and stability.