Senior Principal Architect - Loan Servicing

Why GM Financial Technology?

GM Financial is set to change the auto finance industry and is leading the path with embarking on tech modernization – we have a startup mindset, preserve our small company culture, in a public company environment with financial stability and intense growth over a decade long history. We are data junkies and trust in data and insights to advance our business objectives.

We take our goal of zero emission, zero collision, zero congestion and zero friction very seriously. We believe as the auto finance market leader we are in the driver seat to lead us in the GM EV mission to change the world. We are building global platforms, LATAM, Europe, China – our high performing talent needs a high performing leader. GMF is comprised of over 10,000 team members globally.

Join our fin-tech culture within a Blue-Chip company where we are changing the way we use technology to support our customer and business.

The Senior Principal Architect - Servicing is a strategic technology leader responsible for defining and driving the architecture of a next-generation consumer loan servicing platform. This role combines deep technical expertise with business acumen to deliver scalable, secure, and innovative solutions that align with organizational objectives and regulatory requirements. The architect will lead the platform modernization efforts, ensuring seamless integration with existing systems and third-party services, while promoting best practices in cloud architecture, security, and performance optimization.

• Define high level capability model of a loan servicing platform, including criteria for architecture assessment of a servicing product
• Help with assessment and selection of servicing platform
• Define and maintain the target state architecture for the consumer loan servicing platform, including UI, business services, and core servicing components.
• Lead design and implementation of cloud-native architecture leveraging modern frameworks and microservices.

• Drive development of a core servicing platform that serves as the system of record for accounts, contracts, and financials.
• Ensure compliance with regulatory, audit, and security standards.

• Develop integration patterns for third-party systems (payment gateways, CRM, analytics) using APIs and adapter frameworks.
• Promote reusable services and enforce API governance standards.

• Support digital transformation initiatives by introducing automation, self-service capabilities, and advanced analytics.
• Champion process improvement methodologies (Lean, Six Sigma) to enhance operational efficiency.

• Collaborate with business leaders to align technical strategies with organizational goals.
• Act as a technology ambassador, representing the organization in external forums and maintaining strong industry networks.

• Work with cross-functional teams, including product, engineering, and operations, to define and execute the technical roadmap for our core platforms.
• Provide technical leadership and mentorship to junior architects and developers, fostering a culture of innovation and continuous improvement.
• Stay current with emerging trends and technologies in the consumer loan AI and cloud architecture space, evaluating their potential impact on our platforms
• Ensure that all solutions align with the company’s strategic goals and meet the needs of our customers.
• Lead projects and initiatives through technical expertise
• Be a trusted and valued partner of business senior leaders by providing subject matter expertise, guidance and support for related business unit
• Contribute to the business unit's vision, goals and strategies, translating vision into solutions while balancing risk, investment needs and fit for purpose
• Promote open communication that welcomes information sharing, seeks input from others and values diverse viewpoints
• Nurture a strong internal network by working across the business unit to foster a culture of trust, inclusion, engagement and integrity
• Drive technical thought leadership,…