IT Systems Engineer

Summary

Job title:

IT Systems Engineer

Job

Department:
Operations/IT Service Center

Location:

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Summary:

Consolidated Electrical Distributors Inc. (CED) is one of the largest electrical solutions distributors and product suppliers in the country and we are seeking an IT Systems Engineer to design and implement technology solutions to support CED’s internal and external users. With staff in both Irving TX and St Joseph MI, the Systems Engineering team is responsible for the design and setup of the CED data centers, the CED cloud platforms, and the IT infrastructure supporting our 700+ locations across the country.

The successful candidate will have experience in designing and maintaining data center IT infrastructure as well as Microsoft technologies. CED is focused on finding the best talent as we continue to grow and build upon the success that was started in 1957.

The position will work with CED management, IT operations, software development groups, the IT help desk, and IT project managers when creating and maintaining these IT systems and networks.

Reports to:

IT Engineering Manager

• Bachelor’s Degree or equivalent.
• 5+ years of experience in various IT engineering and operations disciplines including LAN administration, server administration, email administration, backup systems, monitoring and alerting systems, storage device management, desktop support, and Active Directory/identity management.
• Established experience and a passion for providing exceptional customer service.
• Confidence interacting with a wide range of people from clerical staff, operations, developers, senior management, and vendors.
• Proven troubleshooting skills and an attention to detail.
• Must possess ability to work under pressure.
• Ability to organize multiple work tasks and prioritize them to meet specific deadlines.
• Ability to work in a team-oriented, collaborative environment.
• Ability to use Microsoft Word, Excel, and Outlook.
• Competence to operate a personal computer and external computer peripherals.
• Proficiency to read, write and communicate orally the English language, especially I.T. technical terms and concepts.
• Physical qualifications required to perform the job function: ability to lift 25 lbs., climb stairs, sit for long periods of time.

• Experience working with virtualized systems design and implementation for private and hybrid clouds, particularly with VMware, Azure and AWS.
• Proficiency with the provisioning and configuration of resources in virtualized environments, experience with Microsoft web / app / database stacks a plus.
• Strong working knowledge of IT concepts such as identity management, two-factor authentication, host-based security, intrusion detection, security event management and zero-trust network architecture.
• Ability to conduct research into systems issues and products as required.
• Strong working knowledge of security devices such as firewalls.
• Excellent understanding of networking concepts with experience in local and wide area network design, administration, and troubleshooting. Cisco experience a plus.
• Competency in Power Shell scripting and task automation.
• Technical writing and verbal communication skills to develop and maintain documentation, and to communicate effectively with fellow team members, management, and non-engineering support staff in both technical and user-friendly language.
• Experience with utilizing support ticketing systems for ticket management and change requests.

• Office environment, with minimal travel required.
• Requires occasional after-hours and weekend work.

• Collaborate with other Engineering and Operations staff to engineer IT infrastructure solutions that comply with IT security and configuration standards.
• Provision hardware and configure software to fulfill the needs of development and other departments while conforming to IT security and configuration standards.
• Ensure smooth and reliable operation of software and systems.
• Assist in the daily administration and ongoing maintenance of software and hardware on all data center systems and devices.
• Provide 2nd and 3rd level support by…