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ServiceNow Platform Engineer
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-05-20
Listing for:
Medpace
Full Time
position Listed on 2026-05-20
Job specializations:
-
IT/Tech
Systems Developer, IT Consultant
Job Description & How to Apply Below
Job Summary
Our corporate activities are growing rapidly, and we are currently seeking a full‑time, office‑based Service Now Developer to join our Information Technology team.
In this role you will be responsible for developing, configuring, and maintaining solutions within the Service Now platform to meet business needs. Additionally, you will play a key role in analyzing business requirements, designing solutions, and providing support to ensure the effective utilization of the platform.
Responsibilities Service Now Development- Design, develop, and implement solutions within the Service Now platform.
- Customize Service Now applications to meet business requirements.
- Develop and maintain integrations with other systems and applications.
- Write clean, efficient, and maintainable code following best practices.
- Work closely with business users to understand their needs and pain points.
- Collaborate with stakeholders to gather and analyze business requirements.
- Translate business requirements into technical specifications and solution designs.
- Identify opportunities to improve processes and streamline workflows using Service Now.
- Conduct impact analysis and risk assessment for proposed changes.
- Provide ongoing support and maintenance for the Service Now platform.
- Troubleshoot issues, investigate root causes, and implement solutions.
- Monitor platform performance and ensure high availability and reliability.
- Collaborate with cross‑functional teams to resolve technical issues and implement enhancements.
- Bachelor's degree or higher in Computer Science.
- 4+ years of experience.
- Preferred experience in one or more of the following:
JavaScript, REST APIs, C#, Service Now, git, Azure Dev Ops. - Proven experience as a Service Now Developer, Systems Analyst.
- Strong proficiency in Service Now platform development, including Scripting, Workflows, UI Policies, and Integrations.
- Experience with Service Now modules such as Incident Management, Change Management, and CMDB.
- Solid understanding of ITIL processes and best practices.
- Excellent analytical and problem‑solving skills.
- Excellent computer skills.
- Strong communication and interpersonal skills, with the ability to interact with stakeholders at all levels.
- Ability to work independently and collaboratively in a fast‑paced environment.
- Service Now certification(s) preferred.
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