Global OMS Fulfillment Architect and Practice Leader

We are:

We are a global collective of innovators applying the New every day to improve the way the world works and lives. New doesn't mean being ahead of the curve; new is pushing forward the curve, riding the edge where the impossible meets transformation and making it real where it matters.

Within this vision, we are building a market-leading Global Order Management & Fulfillment practice, helping clients reimagine fulfillment through intelligent orchestration, autonomous decisioning, and composable commerce ecosystems.

Help us show the world what's possible as you partner with clients to unlock hidden value and deliver innovative, AI-powered fulfillment solutions. Empowered with cutting-edge tools, continuous learning, and a global community of diverse talent, we are scaling a $100M+ OMS fulfillment business over the next 3-5 years, redefining how enterprises execute order-to-fulfill in a digital-first world.

You Are:

The Global OMS Fulfillment Architect and Practice Leader, responsible not only for architecting next-generation fulfillment solutions, but also for building and scaling Accenture's Global OMS Fulfillment practice.

You bring deep expertise in OMS platforms and fulfillment orchestration, combined with a strong entrepreneurial mindset to build pipeline, drive win conversions, and establish market leadership. You are passionate about autonomous order management powered by agentic AI, and you actively shape ecosystem partnerships with leading OMS platforms such as Manhattan (OMS/POS), Fluent Commerce, Blue Yonder OMS, and others.

You operate at the intersection of strategy, sales, technology, and innovation, acting as a trusted advisor to clients while driving growth, capability development, and differentiated offerings.

The Work:

+ Enterprise Architecture & Strategy

+ Shape supply chain and order management transformation strategies, aligning OMS and fulfillment capabilities with business growth objectives and customer experience goals.

+ Define future-state fulfillment architectures, including composable and autonomous OMS ecosystems leveraging AI and real-time orchestration.

+ Lead enterprise-wide conversations on order-to-cash and fulfillment transformation, integrating OMS with upstream and downstream supply chain platforms.

+ Technology Enablement & Solution Design

+ Guide clients in selecting and implementing best-fit OMS and fulfillment solutions (e.g., Manhattan OMS/POS, Fluent Commerce, Blue Yonder OMS, e2

Open).

+ Architect and drive autonomous order management solutions using agentic AI, enabling intelligent order promising, routing, exception handling, and self-healing supply chains.

+ Define integration strategies across OMS, WMS, TMS, POS, and eCommerce platforms to enable real-time, omnichannel fulfillment orchestration.

+ Practice Development & Growth Leadership

+ Build and scale a robust sales pipeline for OMS and fulfillment opportunities across geographies and industries.

+ Drive win conversions by shaping differentiated proposals, leading client pursuits, and articulating value-driven transformation narratives.

+ Lead the growth of a $100M OMS fulfillment business within 3-5 years, including revenue, bookings, and capability expansion.

+ Develop reusable assets, accelerators, and solution offerings to industrialize delivery and improve speed-to-market.

+ Ecosystem & Partner Leadership

+ Build and strengthen strategic partnerships with key OMS providers including Manhattan (OMS/POS), Fluent Commerce, Blue Yonder OMS, and emerging players.

+ Co-create joint solutions, go-to-market strategies, and industry-specific offerings with ecosystem partners.

+ Establish Accenture as a preferred transformation partner within the OMS ecosystem through certifications, alliances, and joint success stories.

+ Advisory & Thought Leadership

+ Act as a trusted advisor to senior stakeholders, guiding them through next-generation fulfillment and OMS transformation journeys.

+ Drive thought leadership in AI-powered fulfillment, composable commerce, and autonomous supply chains.

+ Build and showcase success stories, case studies, and innovation narratives to position Accenture as a leader in OMS fulfillment.

+ Cross-Functional Collaboration & Execution

+ Partner with cross-functional teams (finance, IT, operations, commerce) to ensure seamless execution of OMS and fulfillment transformations.

+ Anticipate and mitigate risks across complex, multi-platform implementations.

+ Collaborate with global teams, delivery centers, and partners to ensure scalable and high-quality execution.

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's what you need:

+ Minimum 15 years of experience in Supply Chain technology transformation with strong focus on Order Management Systems and fulfillment orchestration (e.g., Manhattan, Blue Yonder, Fluent Commerce, e2

Open).

+ Minimum 15 years  experience and expertise in OMS architecture, omnichannel fulfillment, and…