Splunk Dynatrace Production Support Engineer
Listed on 2026-05-25
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IT/Tech
IT Support, Systems Engineer, IT Consultant, Cloud Computing
Accenture Flex offers you the flexibility of local fixed‑duration project‑based work powered by Accenture, a leading global professional services company.
As an Accenture Flex employee, you will apply your skills and experience to help drive business transformation for leading organizations and communities.
Key Responsibilities- Develop alerting and application dashboards using Splunk and APM tools such as Dynatrace.
- Implement synthetic and business process monitoring tools such as Site Scope, Glassbox, and Catchpoint.
- Utilize ticketing systems like Remedy or Service Now.
- Work with Windows and Linux systems.
- Use AGILE toolsets (JIRA, Bit Bucket, Confluence) and follow AGILE methodology.
- Perform shell scripting and system administration on Linux/Windows.
- Engage in debugging and analysis activities.
- Communicate and drive vendors, system administrators, and other stakeholders to deliver solutions collectively.
- Minimum of 4 years of experience developing alerting and application dashboards using Splunk and APM tools such as Dynatrace.
- Minimum of 4 years of experience implementing synthetic and business process monitoring tools such as Site Scope, Glassbox, and/or Catchpoint.
- Minimum of 3 years of experience with agile methodology.
- Minimum of 3 years of experience with Splunk Architect.
- Associate Degree.
This is a hybrid role and requires 3 days a week on‑site in Charlotte, NC or Plano, TX.
Compensation ranges approximately $50 to $53 per hour based on location, role, skill set, and level of experience.
Accenture Flex offers a competitive suite of benefits including medical, dental, vision, long‑term disability coverage, a 401(k) plan, and paid time off.
Applicants must have U.S. work authorization that does not require sponsorship of a visa.
Accenture is an Equal Employment Opportunity employer. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, marital status, citizenship status, or any other protected basis.
Job posting open until 05/31/26.
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