Senior Telecom Fault Mgmt Engineer — Auto-Healing AI
Listed on 2026-05-27
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IT/Tech
AI Engineer, Systems Engineer
Responsibilities
Design and develop modules for event collection, normalization, and correlation across multi‑vendor network domains such as RAN, Core, Transport, IP/MPLS, and IT Infrastructure.
Build rules, probes, gateways, and policies within FM platforms like IBM Netcool/NOI.
Build custom adapters and APIs for northbound and southbound system integrations.
Develop logic for alarm enrichment, delay, threshold, alarm resync suppression, deduplication, and root cause analysis.
Configure/refine FM database and message bus efficiency to handle high event volumes.
Integrate FM systems with Inventory & Topology, GIS, Performance Management, and Trouble Ticketing.
Implement automation using NOI Runbooks, Ansible, and AI/ML engines.
Define fault correlation across domains and service impact assessments.
Develop event‑driven automation and closed‑loop scenarios, including auto‑ticketing and auto‑healing.
Work alongside AI/ML teams to enable predictive fault analytics, anomaly detection, and noise reduction.
Contribute to the development of AI‑based FM assistants for triage, root cause analysis, alarm prediction, and closed loop orchestration.
Understand data migration, alarm model harmonization, and integration of blueprinting.
Qualifications- 4‑8 years of experience in designing, developing, integrating, and automating the telecom Fault Management (FM) layer within the OSS environment.
- Proficiency with FM platforms: IBM Netcool/NOI, HPe TeMIP, OpenNMS, Service Now Event Management (EM), and AI Ops solutions.
- Strong skill set in integration technologies: REST/SOAP APIs, Kafka, Webhooks, SNMP, Syslog, MQTT.
- Automation expertise with Ansible, NOI Runbooks, Service Now Flows, and custom scripting.
- Experience in AI/Analytics – anomaly detection, AI Ops, log analytics with ELK or Splunk.
- Knowledge of telecom standards: 3
GPP, ITU‑U x.733, SID, TMF API 642, TMF 621, TMF 656. - Ability to develop and refine event collection, normalization, correlation logic across multi‑vendor domains.
- Experience building custom adapters and APIs for northbound/southbound integrations.
- Skill in configuring FM databases and message buses for high event throughput.
- Proficiency in integrating FM systems with Inventory, Topology, GIS, Performance Management, and Trouble Ticket systems.
- Capability to implement automation and closed‑loop scenarios (auto‑ticketing and auto‑healing).
- Experience working with AI/ML teams on predictive fault analytics, anomaly detection, and noise reduction.
- Understanding of data migration, alarm model harmonization, and blueprinting integration.
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