AI Transformation Senior Manager | Retail | Agentic Commerce

You are:

As a Data & AI Senior Manager for our Commerce Retail at Accenture Song, you will help global and national retailers reinvent marketing, commerce, and customer experience through advanced analytics, data orchestration, and generative AI. You will shape how retailers leverage customer, transactional, and behavioral data to improve loyalty, optimize media investments, personalize commerce, and create new growth opportunities. Bring expertise in the future of Data & AI enabling Agentic Commerce in Retail.

• Shape and deliver Data & AI strategy for Retail:
  Develop capability POV, offerings and transformation roadmaps integrating retail datasets (POS/Clienteling, loyalty, e-commerce, merchandising, retail execution, supply chain, customer journeys).
• Retail‑specific analytics:
  Marketing & commerce analytics (campaign measurement, segmentation, demand forecasting, attribution, recommendation engines).
• Data orchestration:
  Build Customer 360 architectures unifying CRM, Product commercialization life cycle, loyalty, e‑commerce, and behavioral data into AI‑ready pipelines for hyper‑personalization.
• GenAI for retail:
  Deploy solutions for product descriptions, chatbot‑driven commerce, digital store assistants, and personalized shopper journeys.
• Lead client engagements:
  Manage large‑scale retail AI programs including CDP, analytics platforms, and clean room integrations.
• Drive business development:
  Originate offerings such as AI‑powered pricing, personalized promotions, and campaign optimization.
• Build and mentor teams:
  Lead multidisciplinary teams of data scientists, engineers, and consultants.
• Be a trusted advisor:
  Advise retail CMOs, CDOs, and CIOs on data, AI, and cloud adoption strategies.

• 12+ years of experience in data, AI and analytics, including 5+ years in retail/consumer goods. Experience should include:
  Experience with retail datasets:
  Merchandising, retail execution, POS/Clienteling, loyalty, CRM, e‑commerce, social, advertising.
• Technical expertise:
  Snowflake, Databricks, Azure Data Services, Adobe Experience Platform, Salesforce CDP, Shopify, Google Marketing Platform.
• Cloud ecosystems: AWS, Azure, Google Cloud.
• AI/ML & GenAI:
  Python, ML libraries, OpenAI/Claude, Hugging Face.
• Strong knowledge of business and marketing analytics and data orchestration.

• Track record of leading large‑scale retail data & AI transformations.
• Experience deploying AI‑powered retail use cases: dynamic pricing, churn prediction, supply‑demand optimization.
• Strong client leadership, executive communication, and commercial acumen.
• Master’s degree in Data Science, AI, Business, or related field.

• Partner with global retail brands to design next‑generation AI‑driven customer experiences.
• Be at the forefront of Generative AI for retail marketing and commerce.
• Join a culture of innovation where creativity meets data, impacting millions of consumers.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long‑term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. The compensation for this role varies based on location, role, skill set, and level of experience.

Role Location Salary Ranges:

• California: $132,500 to $338,300
• Cleveland: $122,700 to $270,600
• Colorado: $132,500 to $292,200
• District of Columbia: $141,100 to $311,200
• Illinois: $122,700 to $292,200
• Maryland: $132,500 to $292,200
• Massachusetts: $132,500 to $311,200
• Minnesota: $132,500 to $292,200
• New York: $122,700 to $338,300
• New Jersey: $141,100 to $338,300
• Washington: $141,100 to $311,200

Job posting will be posted until 05/16/2026.

Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations…