Agentic AI-Driven Developer Platform Strategy and Implementation - Director

We are seeking a senior technology leader to build and scale a developer Platform (IDP) with a strong focus on AI-driven test environment management
. As Director, you will own the enterprise strategy, governance, and operational integrity of all non-production environments (Dev, QA, UAT, Performance, Pre-Prod) in a highly regulated financial services environment.

You will drive a platform-as-a-product mindset
, enabling self-service capabilities, improving developer experience (Dev Ex), and leveraging Agentic AI to automate the lifecycle of test environments. This role is critical in accelerating software delivery while maintaining strict compliance, security, and operational resilience standards.

• Architect and evolve the Internal Developer Platform (IDP) with self-service, secure-by-default, and observable capabilities
• Build Test Environment as a Service (TEaaS) for on-demand, production-like environments
• Establish platform SLAs, adoption metrics, and continuous feedback mechanisms

• Design and implement Agentic AI solutions to automate provisioning, scaling, optimization, and retirement of test environments
• Enable intelligent scheduling, reuse, and cost-aware scaling based on demand
• Ensure AI actions are auditable, policy-bound, and compliant

• Define enterprise-wide strategy for lower environment management across cloud, on-prem, and hybrid ecosystems
• Establish standards for provisioning, configuration, refresh cycles, and decommissioning
• Ensure compliance with regulatory, security, and audit requirements

• Lead global engineering teams managing environment provisioning, stability, and support
• Implement observability, incident management, and reliability practices
• Reduce risks related to configuration drift, environment inconsistency, and manual processes

• Partner with Engineering, QA, and Release teams to enable CI/CD pipelines and automated provisioning
• Remove environment bottlenecks to support parallel development and testing at scale
• Drive test data strategy, including synthetic data generation using AI

• Promote cloud-native architectures and Infrastructure-as-Code (IaC)
• Optimize utilization through lifecycle automation, right-sizing, and environment reuse
• Balance self-service autonomy with governance and operational control

• Lead and develop high-performing global teams (FTE + vendors)
• Define workforce strategy, career development, and performance management
• Serve as the senior point of accountability for environment readiness and risk
• Partner with Architecture, Security, Risk, and Business stakeholders

• 15+ years of experience in platform engineering, Dev Ops, infrastructure, or technology operations
• 5+ years leading enterprise-scale engineering teams
• Proven expertise in managing development and test environments at scale
• Strong experience with cloud platforms, automation, and CI/CD ecosystems
• Experience operating in regulated environments (financial services preferred)

• Experience building Internal Developer Platforms (IDP) or platform engineering models
• Exposure to AI/ML or Agentic AI implementations in operations
• Knowledge of test data management and synthetic data generation
• Master’s degree in Engineering, Computer Science, or related field

• Strategic leadership with hands-on technical depth
• Strong focus on developer experience, automation, and innovation
• Ability to balance speed, cost, and risk in complex enterprise environments
• Track record of driving transformation through modern engineering practices (Agile, Dev Ops, AI)

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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