AI and Automation Consultant

Job Overview

As an AI and Automation Consultant, you will be client‑facing and hands‑on, responsible for identifying, developing, and implementing AI and automation solutions that deliver measurable efficiencies across both client environments and internal operations. You will work primarily from the Irving office while travelling to client sites and delivery locations, supporting the consulting delivery of our AI services.

• Work directly with clients to assess, document, and optimize systems and processes using Acquire’s consulting framework.
• Produce high‑quality consulting reports, presentations, workflow and process documentation, and end‑of‑engagement reports.
• Identify opportunities for AI and automation within client and internal environments and propose practical, innovative solutions.
• Apply strong understanding of business software, system integration, and process improvement to assess, document, and optimize current‑state processes.
• Prepare and present recommendations to internal stakeholders and external clients, articulating both technical and non‑technical findings and options, including vendor selections where applicable.
• Collaborate with external technology partners and internal teams to implement approved recommendations, ensuring smooth integration with business systems and operations.
• Measure and report on the impact and effectiveness of implemented solutions, iterating to maximize value.
• Support internal transformation initiatives and contribute to the development of Acquire.
  
  AI’s consulting frameworks and methodologies.
• Undertake related duties or initiatives as assigned.

• Proven hands‑on operational experience in CX and/or business process environments, with a deep understanding of how workflows and systems operate.
• Entrepreneurial mindset; demonstrated initiative in launching a business, leading a department, or driving transformation from the ground up.
• Demonstrated passion for AI, automation, and business efficiency, active in following emerging trends and applying them purposefully.
• Strong problem‑solving skills and a drive for innovative, faster, more effective work improvements.
• Confident communicator, capable of leading discussions and presenting solutions to both technical and non‑technical audiences.
• Highly driven, fast‑moving, adaptable, with a bias for action and a proactive, solutions‑oriented attitude.
• Consulting or client‑facing experience is welcome but not essential.

Eligibility for benefits including Health Insurance, Life Insurance, 401K plan, Paid Time Off, and Company Paid Holidays.