Scrum Master Oracle CPQ

Agile Framework Expertise

• Strong hands on experience with Scrum (primary) and working knowledge of SAFe / Kanban
• End to end facilitation of:
  • Sprint Planning
  • Daily Standups
  • Sprint Reviews
  • Retrospectives
  • Backlog Grooming
  • Story point estimation techniques (Planning Poker, T shirt sizing)
  • Velocity tracking, burndown/burn up charts
  • Handling dependencies across CPQ + CRM + ERP teams

• Jira / Azure Dev Ops for:
  • Backlog management
  • Sprint tracking
  • Release planning
  • Measuring:
    • Sprint predictability
    • Cycle time
    • Team velocity

• Agile & Scrum Facilitation
• Serve as the Scrum Master for one or more Oracle Cloud CPQ Agile teams
• Facilitate all Scrum ceremonies, including:
  • Sprint Planning
  • Daily Stand ups
  • Backlog Refinement
  • Sprint Reviews / Demos
  • Retrospectives
• Ensure adherence to Scrum principles and Agile best practices
• Coach teams on self‑organization, accountability, and continuous improvement
• Shield teams from external disruptions and unplanned work

• Enable Agile delivery across Oracle Cloud CPQ modules, including:
  • Product Configuration
  • Pricing and Discounting Logic
  • Approval Workflows
  • Quote Documents (Document Designer)
  • Commerce Processes
• Demonstrate strong understanding of Lead to Quote (L2Q) and Quote to Cash (Q2C) business flows
• Support incremental and risk‑aware CPQ delivery aligned to business priorities

• Partner with Product Owners to maintain a prioritized, well‑refined CPQ backlog
• Validate CPQ user stories and ensure:
  • Clear business objectives
  • Well defined acceptance criteria
  • Integration and regression impact consideration
• Facilitate story estimation for CPQ configuration, pricing, and approvals
• Identify risks associated with poorly defined or under scoped CPQ requirements

• Identify, manage, and track dependencies across:
• Oracle CPQ
• CRM platforms (Oracle Sales Cloud / Salesforce)
• Oracle ERP Cloud (Order Management, AR, Pricing)
• Middleware and integrations (OIC, Mule Soft, Boomi)
• Coordinate with other Scrum Masters, Release Managers, and integration teams
• Proactively address cross team and cross system constraints impacting delivery

• Identify and remove impediments impacting CPQ delivery, including:
  • Configuration complexity
  • Pricing and approval bottlenecks
  • Environment availability issues
• Maintain transparency on delivery risks and mitigation plans
• Escalate issues with clear impact assessment and recommended actions

• Enforce Definition of Done (DoD) and quality standards for CPQ deliverables
• Support UAT planning and coordination with business stakeholders
• Ensure adequate regression testing coverage for CPQ pricing and configuration changes
• Assist with controlled CPQ releases, hotfix management, and production defect triage
• Ensure compliance with pricing governance, audit, and approval controls

• Track Agile delivery metrics, including:
  • Velocity
  • Sprint predictability
  • Defect trends
  • Carry over analysis
• Use metrics to drive continuous improvement and informed decision making
• Provide clear and concise status reporting to leadership, business, and program management

• Act as a liaison between technical CPQ teams and business stakeholders
• Facilitate alignment across Sales Operations, Pricing, Finance, and IT
• Ensure sprint reviews and demos focus on business value and outcomes
• Support change management and business readiness activities

• Certified Scrum Master (CSM), SAFe Scrum Master (SSM), or equivalent preferred
• Strong hands on experience with Scrum and Agile delivery
• Proficiency with Agile tools such as Jira or Azure Dev Ops

• Hands on experience supporting Oracle Cloud CPQ implementations
• Strong understanding of Quote to Cash (Q2C) processes
• Working knowledge of CPQ configuration, pricing, approvals, and integrations
• High level awareness of BML, BMQL, and CPQ data structures (non developer)

• Strong facilitation, communication, and stakeholder management skills
• Ability to balance business urgency with technical and…