Incident Response Analyst

Trend

AI, the global AI security leader and enterprise business unit of Trend Micro, empowers organizations with full AI visibility and consolidated security that inspires confidence, drives innovation, and eliminates risk.

At Trend

AI, we're always seeking exceptional talent; people who want to collaborate with the best and push boundaries together. Here, your work goes beyond building a career. You will help protect what matters and play a vital role in shaping a safer, more trustworthy AI-powered future.

AI Fearlessly.

Location:

This is a hybrid role with a minimum in-office requirement of 3 days per week in the Las Colinas, Texas office located at 225 E John W Carpenter Fwy #1500, Irving, TX 75062.

The cybersecurity industry is at an inflection point. As adversaries evolve and detection demands accelerate, 24/7 security monitoring is transforming from reactive alert processing into intelligent, customer-centric threat defense. You'll join our Global Managed Detection & Response (MDR) team at exactly the right moment: when AI-driven alert triage and anomaly detection are enabling analysts to identify genuine threats faster, reduce false positives and focus on what matters most: knowing our customers deeply, protecting them completely and being the team they trust without question.

About the Role

In this role, you're not just responding to breaches. You're the person customers rely on when it matters most. You'll build trusted relationships with enterprise customers, translate complex threat data into intelligence that drives decisions, and lead organisations through their most critical security moments with clarity and control. Working alongside AI systems that accelerate your investigative capabilities, you'll compress detection times from hours to minutes and deliver insights that turn incidents into lasting security improvements.

Every forensic analysis you conduct, every malware sample you dissect, and every recommendation you make leaves customers measurably harder to compromise than before you arrived.

As an Incident Response Analyst, you'll investigate sophisticated security breaches, lead containment under pressure and become the person enterprise customers trust when everything is on the line. You'll be the critical link between Trend

AI Vision One and customer recovery, operating across global threat operations where seconds matter, relationships are everything and AI amplifies what you're already capable of.

You will also play an active role in shaping how AI transforms incident response. That means contributing to automation initiatives, stress-testing AI-driven workflows and helping define how our analysts and AI systems work together to respond faster, investigate deeper and protect more effectively  analysts who join us now are not just using the tools. They are helping build them.

Core Responsibilities

* Forensic Investigation:
Conduct root cause analysis of security breaches; determine attack vectors, scope and business impact with precision and accountability.

* Incident Response:
Lead containment and threat eradication using Trend

AI Vision One, coordinating across internal teams and customer stakeholders from first alert to resolution.

* Threat Analysis & Detection:
Analyze malware and threat components; develop and refine detection rules; generate threat intelligence and IoCs.

* Customer Reporting:
Create executive-ready incident reports; deliver briefings to stakeholders; recommend security improvements.

* Proactive Threat Operations:
Hunt for advanced threat indicators across customer networks; improve detection logic and fidelity.

* AI Orchestration:
Contribute to automation and AI initiatives that compress response times, reduce analyst burden, and sharpen the overall quality of MDR delivery.

Required Qualifications

* Bachelor's degree in Computer Science, Cybersecurity, Information Security, or related field

* 3+ years in security operations with demonstrated expertise in:

* Incident response and forensics;

* Malware analysis and threat investigation;

* SOC operations or security monitoring.

Technical Competencies

* AI in Practice:
Familiarity with how AI and automation are reshaping…