Engineer - Contingent

Position: Engineer 5 - Contingent
Job Description:

* Principal Engineer - Platform Engineering and Production Support

Team Overview:

* This role supports a critical Platform Engineering team responsible for stabilizing, scaling, and operating applications as they move closer to production release.

* The team plays a key role in post-deployment, ensuring reliability, performance, and operational excellence across a portfolio of applications.

* This is not traditional infrastructure support-it is application-focused production engineering, requiring deep technical expertise, proactive issue prevention, and strong ownership of application health in cloud environments.

Role

Summary:

* Client is seeking a Principal Engineer to backfill a key contractor position within client Platform Engineering team.

* This candidate must be Day 1 ready, capable of operating in fast-paced, production-critical environments, and able to seamlessly balance multiple priorities.

* The ideal candidate is a strong Dev Ops and Site Reliability Engineering (SRE) professional with hands-on expertise in observability, incident management, and cloud platforms (Open Shift).

* They will play a leading role in supporting production systems, preventing outages, and improving system reliability through automation and intelligent monitoring.

Key Responsibilities:

* Lead production support efforts across a portfolio of 20+ applications, ensuring stability, performance, and rapid issue resolution

* Design and build advanced monitoring, alerting, and observability dashboards using tools such as Splunk, Grafana, App Dynamics, and Prometheus

* Proactively identify risks through gap analysis, anomaly detection, and predictive alerting, preventing production incidents before they occur

* Troubleshoot complex production issues across distributed microservices environments, reducing MTTR through deep technical expertise

* Drive adoption of modern SRE practices, including automation, AIOps, and intelligent monitoring solutions

* Support applications running on Open Shift and cloud-native platforms, with a focus on reliability and scalability

* Collaborate closely with development teams during release cycles, providing production-readiness guidance and operational support

* Participate in 24x7 on-call rotation, demonstrating urgency and ownership during incidents

* Mentor and guide engineers, helping elevate team capabilities in SRE, Dev Ops, and platform engineering practices

* Act as a trusted technical leader, able to quickly switch priorities and manage competing demands in a high-pressure environment

What Client is Looking For:

* A genuine, hands-on engineer who can operate across multiple roles (SRE, Dev Ops, Production Support)

* Strong ability to shift priorities quickly and respond with urgency in critical situations

* Deep understanding of application support in cloud environments, especially Open Shift

* Experience in the financial services industry strongly preferred

* Prior development experience is a plus, particularly in Java-based ecosystems

Required Qualifications:

* 10 plus years of Platform and production support

* 5 years of Redhat Linux, Open Shift, Kubernetes, Java, microservices, Spring Boot, Python experience

* 5 years of Observability dashboard creation experience - Grafana, Splunk, SPLOC, App Dynamics

* 5 years of Observability alerts and Incident handling - AIOPS, Service now, Bigpanda etc.

* 4 years of React.js, Apache, Kafka, relational databases experience

* 4 years of distributed systems, microservices architectures, and cloud native platforms experience.

In this contingent resource assignment, candidate may:

* Consult as an expert to develop or influence initiatives and resources for highly complex business and technical needs across Engineering.

* Consult on the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, and advanced analytical and inductive thinking.

* Provide expertise to client senior leadership on innovative Engineering business solutions. Strategically engage with client personnel.

Required Qualifications:

* 7 plus years of Engineering experience, or equivalent demonstrated through one or a combination of the following: work or consulting experience, training, military experience, education.

Note:

* Preferred Max Bill Rate: $148/hour - please make every effort to stay within this range

* Job Location s:
Irving, TX | Charlotte, NC | Minneapolis, MN

* Hybrid schedule: 3 days per week in-office, 8 hours required per in-office day

Work Schedule and On-Call:

* Standard expectation: 8-hour workday

* Monthly on-call rotation (supported by offshore team; extended late hours are unlikely)

* Typical hours fall within 8:00 AM to 8:00 PM, with remaining time potentially on-call

* Generally, not expected to exceed 40 hours/week

* Start Date:

ASAP

* Duration: 12-month contract with potential for extension and/or conversion (not guaranteed at this…