Executive Client Partner|TMT

Company description

Publicis Sapient is a digital transformation partner helping established organizations get to their future, digitally enabled state, both in the way they work and the way they serve their customers. We help unlock value through a start-up mindset and modern methods, fusing strategy, consulting, and customer experience with agile engineering and problem-solving creativity. United by our core values and our purpose of helping people thrive in the brave pursuit of next, our 20,000+ people in 53 offices around the world combine experience across technology, data sciences, consulting, and customer obsession to accelerate our clients' businesses through designing the products and services their customers truly value.

Overview

Executive Client Partner

As an Executive Client Partner, you will oversee a portfolio of our most strategic relationships within the Technology, Media & Telecommunications (TMT) vertical, including a flagship global telecommunications account. You bring a deep understanding of telecom business models, ecosystem dynamics, and market trends, paired with the ability to drive growth and deliver meaningful business outcomes.

This role represents a rare opportunity to lead one of Publicis Sapient's most significant global telecom partnerships working directly with C-suite leadership at one of the world's largest telecommunications companies. You will operate at the intersection of industry transformation and executive influence, shaping both client outcomes and the future direction of our TMT practice.

Responsibilities

Your Impact

* Lead engagement strategy across strategic telecom accounts, aligning business objectives, operational priorities, and digital transformation goals

* Lead engagement with one of the world's largest telecom operators, influencing multi-billion-dollar transformation agendas

* Partner directly with C-suite stakeholders (CEO, CTO, CIO, CMO) to shape long-term strategy and execution

* Build and sustain long-term executive relationships, establishing governance, operating cadence, and alignment on strategic priorities

* Serve as a visible industry thought leader by shaping POVs on AI-driven telecom transformation and representing Publicis Sapient across executive forums, client engagements, and market-facing publications

* Drive revenue growth by identifying and shaping opportunities across emerging technologies, network transformation, digital platforms, and customer experience innovation

* Partner with internal strategy, experience, engineering, and data leaders to define and execute account roadmaps that deliver measurable business impact

* Own client satisfaction and delivery outcomes, ensuring alignment to scope, quality, and value expectations

* Lead executive conversations on AI-enabled transformation, translating emerging capabilities into tangible business value, roadmaps, and commercial opportunities

* Advise telecom clients on transformation priorities such as network modernization, OSS/BSS, digital customer experience, and monetization strategies

* Champion the client internally, aligning cross-functional stakeholders and removing barriers to execution

* Lead contract negotiations and commercial strategy to strengthen long-term partnerships

* Mentor and develop high-performing, client-facing teams to drive accountability and continuous improvement

Qualifications

* 15+ years of experience working within or selling into the telecommunications industry

* Proven track record of managing and growing large, complex client portfolios

* Experience owning and operating a $40M-$80M+ P&L with accountability for financial performance

* Deep telecom expertise across network and platform modernization (including OSS/BSS) and digital customer platforms

* Strong understanding of AI capabilities and their application in business transformation

* Exceptional leadership, communication, and negotiation skills with the ability to influence at the executive level

* Experience developing and executing strategic account plans that drive long-term client value

* Strong analytical and problem-solving capabilities with a data-driven approach to decision-making

* Bachelor's or Master's degree in Business, Technology, or related field (MBA preferred)

Set Yourself Apart With

* Experience leading large-scale digital transformation programs within global telecommunications organizations

* Broad exposure to enterprise-scale transformation across the TMT sector

* A strong network of senior telecom executives and industry leaders

* Demonstrated external thought leadership through executive briefings, industry forums, or published points of view

Why Join Us?

At Publicis Sapient, you'll take on a senior leadership role at the forefront of telecom transformation working with global clients while helping shape the direction of our TMT business.

* Platform:
Lead and grow flagship global telecom accounts

* Visibility:
Direct engagement with both client C-suite stakeholders and senior leadership within Publicis Sapient

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