Sr. Technical Product Manager, eCommerce

McKesson is an impact-driven, Fortune 10 company that touches virtually every aspect of healthcare. We are known for delivering insights, products, and services that make quality care more accessible and affordable. Here, we focus on the health, happiness, and well-being of you and those we serve - we care.

What you do at McKesson matters. We foster a culture where you can grow, make an impact, and are empowered to bring new ideas. Together, we thrive as we shape the future of health for patients, our communities, and our people. If you want to be part of tomorrow's health today, we want to hear from you.

This role offers location flexibility and is open to candidates across the United States.

Candidates based in the Dallas-Fort Worth (DFW) area will be hired in a hybrid capacity and are expected to work onsite at our Las Colinas office a minimum of two (2) days per week, with the remaining days worked remotely. Specific in office days may be designated based on team needs and business priorities.

About the Role:

The Sr. Technical Product Manager (TPM), eCommerce is a strategic and execution-focused role that works is responsible for managing the digital products focused on the eCommerce Core Ordering and Mobile platforms. This individual works with engineering, design, and business teams, translating product vision into actionable technical requirements. They lead the strategy of their product, define and prioritize features, and ensure the product's alignment with architectural standards and business goals.

This role also engages in identifying and driving the development of new, innovative products. The role demands deep technical acumen, strong analytical skills, and the ability to influence cross-functional teams without direct authority. Responsibilities include managing the product roadmap, authoring epics and user stories, guiding and interpreting market and user research, and overseeing product performance through data-driven insights.

What You'll Do:

Product Ownership & Execution

• Designs, develops and manages activities for a specific digital product from product definition and planning through production, release, and end of life.
• Owns the identification and management of specific features or components within a digital product.
• Translate business requirements into detailed technical specifications and user stories.
• Prioritize backlog items in collaboration with engineering and design.
• Leads individual technical product innovation processes, from ideation, to prototyping, testing, piloting, and scaling.
• Ensures delivery excellence by aligning product execution with agile best practices, sprint goals, and release timelines, while proactively identifying and mitigating risks.
• Leads the full lifecycle of a digital products or platform, from initial concept and strategic planning through development, launch, and eventual sunset.

Technical Collaboration

• Work closely with engineering teams to ensure feasibility, scalability, and alignment with architectural standards.
• Participate in sprint planning, standups, and retrospectives to promote on-time delivery.
• Understand APIs, data models, and system integrations to guide development.
• Work with engineering and testing teams to develop and apply A/B testing methodologies to validate best-in-class feature and functionality enhancement.

Customer & Stakeholder Engagement

• Builds strong, trust-based relationships with internal and external stakeholders, including engineering, design, business units, customer success, and executive leadership, to ensure alignment on product goals and priorities.
• Interface with internal stakeholders (e.g., customer success, sales, support) to gather feedback and validate technical solutions.

• Regularly uses immediate customer feedback loops, incorporating customer & user feedback into the prioritization of current product feature expansion, and new product development. Support customer discovery and usability testing to inform product decisions.

Data-Driven Decision Making

• Use real-time analytics tools to monitor product performance, identify issues, and propose improvements.
• Demonstrate measurable improvements in product reliability, scalability, and performance, as reflected in KPIs such as uptime, latency, error rates, and system throughput.
• Drives enhancements that improve user satisfaction, engagement, and retention, measured through NPS, CSAT, adoption rates, and usage analytics.
• Consistently delivers features and improvements on time and within scope, with minimal rework or technical debt, tracked through sprint velocity, cycle time, and release cadence.

Documentation & Communication

• Create and maintain product documentation, including technical specs, release notes, and user guides.
• Communicate progress, risks, and dependencies to cross-functional teams.
• Develop and socialize product roadmaps, decision logs, and technical rationale to ensure transparency and alignment across teams.
• Facilitate knowledge transfer and continuity by documenting key product…