More jobs:
Administrator L3
Job in
Irving, Dallas County, Texas, 75084, USA
Listed on 2026-06-03
Listing for:
Wipro
Full Time
position Listed on 2026-06-03
Job specializations:
-
IT/Tech
IT Support, Systems Administrator
Job Description & How to Apply Below
Job Overview
We are seeking an experienced Application Support Engineer with strong L2/L3-level SQL expertise and solid Windows Administration skills to support a critical application used for tracking and managing backup tape cartridges and removable hard drives detached from servers.
Responsibilities- Provide L2/L3 application support for a system managing backup tape cartridges and offline storage media.
- Perform SQL-based troubleshooting, including writing and optimizing queries, analyzing data issues, and validating application data integrity.
- Monitor application health, investigate incidents, and perform root cause analysis (RCA).
- Support operations on Windows servers, including service monitoring, log analysis, scheduled jobs as and when required.
- Create and maintain support documentation, SOPs, and knowledge base articles.
- Ensure adherence to SLAs and support critical production incidents as required.
Full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), and other paid and unpaid leave options.
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