Technical Product Manager

What you will do

PAA is evolving from standalone product to embedded clinical intelligence - Anna's insights flowing through APIs into Epic, into partner systems, into the workflows where decisions happen. This role owns that surface area. We are seeking a highly collaborative, technically fluent Technical Product Manager, Platform & Integrations to drive the strategy and execution of PAA’s integration capabilities with customers and partners.

You’ll sit at the intersection of Engineering, Client/Implementation teams, and external partner technical teams, translating real-world workflow and data exchange needs into clear product requirements that result in reliable, scalable integrations. This role is ideal for someone who enjoys digging into “how the system actually works,” can reason about APIs and data flows, and understands that integration quality directly shapes whether clinical users trust and adopt our platform.

Own the integration product surface area

• Connect integration strategy to product vision—understand how integration capabilities enable or constrain user-facing product goals.
• Define and evolve the product vision, roadmap, and outcomes for PAA’s integration platform and customer/partner integrations.
• Identify and prioritize integration work based on customer impact, implementation scale, reliability risk, revenue/retention impact, and engineering effort.
• Establish and track success metrics (e.g., time-to-integrate, integration reliability/SLA adherence, errorrates, throughput/latency, support burden, adoption).
• Partner with Client/Implementation teams and customers/partners to deeply understand integration requirements, constraints, timelines, and acceptance criteria.
• Write clear epics, user stories, and technical requirements that enable Engineering to deliver with minimal ambiguity (data mapping, edge cases, error handling, security, observability, and support workflows).
• Define API contracts and integration behaviors in collaboration with engineers (authentication, rate limits, retries, idempotency, schema changes, versioning, and backward compatibility). Drive execution within an Agile team
• Own and continuously refine the product backlog for the Integrations Engineering Scrum team.
• Lead/enable sprint planning, backlog refinement, and sprint review readiness (ensuring stories are “ready,” dependencies are surfaced, and scope is coherent).
• Improve integration patterns and reusability: templates, playbooks, standardized workflows, reference architectures, and documentation.
• Drive feedback loops from production: analyze incidents, integration failures, customer escalations, and operational pain points; prioritize systemic fixes over repeated one-offs.
• Partner with engineering leadership to make pragmatic build‑vs‑buy decisions and minimize long‑term maintenance cost.

• Proficiency in Node.js, React, Type Script, and Python.
• Experience with hl7 messaging and robotic process automation a plus.
• Experience with Postgre
  
  SQL or similar relational databases.
• Proven experience in optimizing performance, scaling applications, and improving database efficiency(e.g., query optimization, indexing strategies, and database performance tuning).
• Experience implementing and operating caching layers (e.g., Redis).
• Experience with API development and external system integrations.
• Demonstrated understanding of Graph
  
  QL and/or RESTful API design.
• Hands‑on experience with Docker and Kubernetes.
• Knowledge of event‑driven architecture patterns (Kafka or similar)

4+ years of product management experience (technical product, platform product, or integration‑heavy product experience strongly preferred).

• Demonstrated experience shipping products with meaningful technical depth (APIs, data platforms, workflow automation, integration middleware, or developer‑facing capabilities).
• Track record of balancing customer urgency with long‑term platform scalability.
• Comfort working with technical artifacts such as: API docs/specs, data schemas, mapping files, logs, and dashboards.
• Experience with API design and integrations: REST and/or Graph
  
  QL, webhooks, authentication/authorization…