Learning Designer

The Learning Designer is integral to Gartner’s Learning Design team. In this position, you will design, deliver and curate global learning experiences and programs, with a primary focus on client-facing associates. You will collaborate with stakeholders across the organization, including Talent Effectiveness and client-facing Business Units to deliver and consult on learning experiences to improve performance and business outcomes.

This role requires a high degree of independent problem-solving, stakeholder management, excellent communication skills and a client-first approach. This role will report to the Associate Director, Learning and Development.

What you’ll do:

Design and develop learning experiences and multi-modal learning programs (e.g., e-learning, instructor-led learning, virtual learning environments, performance support, job aids, playbooks, AI role plays, etc.) that support the performance of client-facing associates.

Create highly effective interactive content using appropriate authoring systems and software applications as needed, applying instructional design principles to ensure engagement and impact.

Collaborate with team members, subject-matter experts and business leaders to develop, implement and evolve experiences that align to learner expectations and business needs.

Identify opportunities to enhance the quality, personalization and discoverability of learning materials.

Develop a working knowledge of all aspects of the business, with an emphasis on client-facing role

Draw on the professional expertise of subject matter experts for content development.

Effectively oversee activities and adhere to project scope, timelines, budget and priorities.

Ensure the instructional content adheres to quality standards and supports learning outcomes.

What you’ll need:

3-5 years of learning experience with an emphasis in instructional design.

Proven experience designing and managing blended learning experiences and working within a full instructional design cycle, including analysis, design, development, program implementation and delivery.

Experience designing learning for client-facing or revenue‑generating roles (e.g., sales, service) preferred.

Experience collaborating with learning technology platforms (e.g., LMS) and AI-enabled tools to distribute and enhance learning experiences.

Exceptional writing, design and editing skills.

Creativity and resourcefulness to solve problems and develop innovative learning solutions.

A collaborative, team-player mindset and focus on delivering impact for learners, clients and the organization.

Ability to pivot and remain agile in a rapidly evolving environment.

Highly effective execution with a commitment to excellence and attention to detail.

Proficiency with Articulate 360 (Rise and Storyline) and video editing tools like Camtasia or Adobe Premiere Pro Examples of work are required for this position.

Must be located within a 60 minute commute to Irving, TX or Fort Myers, FL.#LI-AHWho are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions,…