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Platform Engineer & Production Support

Job in Irving, Dallas County, Texas, 75084, USA
Listing for: Strategic Staffing Solutions
Contract position
Listed on 2026-06-18
Job specializations:
  • IT/Tech
    SRE/Site Reliability, Systems Engineer, Cloud Computing: Infrastructure & Operations
Salary/Wage Range or Industry Benchmark: 125000 - 150000 USD Yearly USD 125000.00 150000.00 YEAR
Job Description & How to Apply Below

Job Title:

Platform Engineer & Production Support

Contract Length: 12+ Months

Location:

CHARLOTTE NC 28202 / Irving, TX / Minneapolis, MN

Hybrid Work: 3 days on site / 2 days remote.

# 246455

This role focuses heavily on application production engineering, reliability, observability, and operational excellence within cloud-native environments.

The ideal candidate will be a hands‑on engineer with strong Site Reliability Engineering (SRE), Dev Ops, and production support expertise who can operate effectively in fast-paced, production‑critical environments.

Key Responsibilities
  • Lead production support efforts across a portfolio of 20+ applications, ensuring stability, performance, and rapid issue resolution.
  • Design and build advanced observability, monitoring, and alerting dashboards using Grafana, Splunk, App Dynamics, Prometheus, and related tools.
  • Proactively identify risks through gap analysis, anomaly detection, predictive alerting, and intelligent monitoring.
  • Troubleshoot complex production issues across distributed microservices environments and reduce MTTR.
  • Drive adoption of modern SRE practices including automation, AIOps, and intelligent monitoring solutions.
  • Support cloud‑native applications running on Open Shift and Kubernetes platforms.
  • Collaborate with development teams during release cycles to ensure production readiness and operational support.
  • Participate in a 24x7 on‑call rotation and respond with urgency during production incidents.
  • Mentor engineers and promote best practices across SRE, Dev Ops, and platform engineering disciplines.
  • Operate effectively across multiple responsibilities in high‑pressure production environments.
Required Qualifications
  • 10+ years of platform engineering and production support experience.
  • 5+ years of experience with:
    • Red Hat Linux
    • Open Shift
    • Kubernetes
    • Java
    • Microservices
    • Spring Boot
    • Python
  • 5+ years of observability dashboard creation experience using:
    • Grafana
    • Splunk
    • SPLOC
    • App Dynamics
  • 5+ years of observability alerting and incident management experience using:
    • AIOps
    • Service Now
    • Big Panda
  • 4+ years of experience with:
    • React.js
    • Apache Kafka
    • Relational databases
  • 4+ years of experience with:
    • Distributed systems
    • Microservices architecture
    • Cloud‑native platforms
Preferred Qualifications
  • Experience with in financial services environments.
  • Prior software development experience, particularly within Java‑based ecosystems.
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