Data Center Technician II

Job#: 3037428

Job Description:

Location: 6431 Longhorn Dr, Irving, TX 75063 (Las Colinas)

Work Model: 100% onsite (no remote)

Duration: 3-month contract to hire (must convert to FTE)

Work Authorization: US Citizen or Green Card only

Salary Target: $70K - 80k

The Data Center Technician II supports the day-to-day operations of UTSW’s Data Center Services organization, focusing on physical server infrastructure, incident response, and execution of data center work orders within a mission-critical healthcare environment.

This is a hands‑on, operational role requiring strong troubleshooting skills, server administration experience, and the ability to work in a 24/7 data center environment supporting critical infrastructure.

• Monitor and respond to failures across power, hardware, network, and facility systems
• Analyze alerts/events and determine root causes
• Execute work orders and implement infrastructure upgrades
• Perform hardware diagnostics, troubleshooting, and remediation
• Maintain awareness of data center standards and best practices

• Respond to incidents in a timely manner and restore service
• Track issues and document remediation
• Troubleshoot hardware and infrastructure issues
• Support operational continuity in a high‑availability environment

• Install and route Ethernet and fiber cabling
• Support server installs, decommissions, and infrastructure changes
• Assist with physical data center operations

• Perform shipping/receiving of equipment
• Maintain asset tracking and inventory accuracy
• Support audits and equipment verification

• Partner with technicians, engineers, and IT teams
• Communicate with internal customers and stakeholders
• Support ongoing projects and operational improvements

• 2–3+ years of data center or server/infrastructure support
• Hands‑on experience with server hardware
• Experience in troubleshooting and diagnostics
• Experience working in operational or infrastructure‑heavy environments

• Server administration (Windows required; Linux exposure a plus)
• Ability to read logs and troubleshoot server issues
• Hardware diagnostics and remediation
• Basic networking and cabling (fiber + ethernet)
• Incident response and root cause analysis
• Asset management and documentation

• Data center environment experience
• Enterprise server environment exposure
• Associate’s degree in a technical field (or equivalent experience)

• 100% onsite role
• 24/7 data center environment with shift flexibility required
• May include evenings, weekends, holidays, and on‑call/paging
• Supports a mission‑critical healthcare infrastructure

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.