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ServiceNow Product Analyst
Job in
Irving, Dallas County, Texas, 75014, USA
Listed on 2026-06-27
Listing for:
Experis
Full Time
position Listed on 2026-06-27
Job specializations:
-
IT/Tech
IT Business Analyst, Systems Analyst
Job Description & How to Apply Below
Service Now Product Analyst
Our client, a leading organization in the technology and innovation sector, is seeking a Service Now Product Analyst to join their dynamic team. As a Service Now Product Analyst, you will be an integral part of the AI Innovation team supporting the Service Now Core Platform initiatives. The ideal candidate will demonstrate strong communication skills, AI acumen, and the ability to engage effectively across all organizational levels, from team members to senior leadership, fostering a culture of continuous improvement and innovation.
What's the Job?
- Ensure traceability and lifecycle management of AI use cases within the Service Now platform.
- Coordinate inputs across tenants and development teams to support AI initiatives and ensure production readiness.
- Support sprint execution, backlog management, testing, and validation for AI deployments.
- Serve as a bridge between product, engineering, and governance teams to align AI solutions with enterprise standards.
- Engage with stakeholders at all levels to gather requirements and facilitate effective communication around AI capabilities and projects.
What's Needed?
- Strong understanding of AI concepts and experience with AI-assisted tools like M365 Copilot.
- Knowledge of Service Now platform capabilities and features.
- Excellent communication skills and ability to ask the right questions to gather requirements.
- Experience engaging with diverse organizational levels, including directors and VPs.
- Ability to coordinate cross-team dependencies and support sprint execution and validation processes.
What's in it for me?
- Opportunity to work on innovative AI-driven projects within a forward-thinking organization.
- Collaborate with a talented and diverse team committed to excellence and continuous learning.
- Gain valuable experience in AI lifecycle management and enterprise platform governance.
- Be part of a company recognized for its commitment to diversity and ethical practices.
- Competitive pay rate and a supportive work environment that fosters growth and development.
Upon completion of waiting period, consultants are eligible for:
- Medical and Prescription Drug Plans
- Dental Plan
- Vision Plan
- Health Savings Account
- Health Flexible Spending Account
- Dependent Care Flexible Spending Account
- Supplemental Life Insurance
- Short Term and Long Term Disability Insurance
- Business Travel Insurance
- 401(k), Plus Match
- Weekly Pay
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